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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Easy to use

Very professional and easy bank to deal with. Reviewed on: 13th March 2021

Great bank to bank with

First class banking always there for any questions you have. Really quick bank transfers too. Really happy I joined them Reviewed on: 13th March 2021

I recommended to everyone

Very excellent and costumer service are very good to attend to costumer Reviewed on: 13th March 2021

best bank

been with cash plus for years now found them very helpful Reviewed on: 13th March 2021

great service

Need quicker payment/transfer services. International payments sent and received option could be added to make even a far better experience Reviewed on: 13th March 2021

Bad communication

I have been with Cashplus for a long time. I am using it as a prepaid credit card. Whilst they offer products. I am not eligible for any of them. I pay £100 a month. I could pay more in but I have never been contacted or encouraged about any of these products and so I am dubious to trust them Reviewed on: 13th March 2021

Cashplus - you can Bank on them!

Cashplus have been great over the years and there customer service is second to none should you need them. I'm really glad they are a mainstream Bank! Reviewed on: 13th March 2021

Excellent Bank

I have been with Cashplus when it was a pre paid card, had excellent service then and since it was a Bank that exceptional service continues. Reviewed on: 13th March 2021

Great Service

I highly recommend this bank. They stood and are standing by me through tough times. Reviewed on: 13th March 2021

Excellent

My experience with cash plus is been great so far no complaints, excellent service and I would highly recommend to everyone Reviewed on: 13th March 2021

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