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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Amazing service

I love using cashplus as Ive never had any issues & I love the fact I can transfer from my GBP card to another currency card with them & not have any fees for transactions. Customer service is amazing too. Totally recommend them. Reviewed on: 13th March 2021

Customer focus

Any time I have needed to contact Cashplus I have always been treated with respect and had my query dealt with in a courteous and professional manner. I have also been kept up to date with anything that may affect my account. Reviewed on: 13th March 2021

Would recommend

Been with cash plus for several years now and never had any issues. Customer service team always helped with any queries I have had and always professional and friendly. Reviewed on: 13th March 2021

Ripped me off

Told me I’d applied for a product I never did, told the ombudsman I’d agreed to everything and he emails which I never had, now I’ve got a default on my credit file for something I never signed up for and had to pay off so I’ve just lost money for no reason, wouldn’t touch them ever again. Reviewed on: 13th March 2021

Safe banking

I have been very happy with my banking since joining Cashplus. Reviewed on: 13th March 2021

Easy

Great account, managed easily. Have recommended to friends and family Reviewed on: 13th March 2021

Brilliant service

Was very easy to establish my account and Customer Service was great when I needed to contact them, Also a brilliant App. Reviewed on: 13th March 2021

my account

Never had any problems with my account thanks Reviewed on: 13th March 2021

Give great help

Helped me gain when I was financially unstable gave me a use of a debit card and built my credit rating back up Reviewed on: 13th March 2021

Cashplus Bank

Fabulous bank, been with them since they were just a prepaid card business! Highly recommended Reviewed on: 13th March 2021

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