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Zempler Bank (formerly Cashplus): Prepaid Card reviews

Name: Prepaid Card
Rating: 3.73 (51 reviews)

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3.92

Based on 51 reviews, last reviewed 8th Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

25%

Latest highest rating:

5

I always has good customer service experiences with... I always has good customer service experiences with them. And would highly recommend them. Reviewed on: 8th April 2025

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023

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About this product

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Zempler Bank (formerly Cashplus) Prepaid Card reviews (51)

Review of the Zempler Bank (formerly Cashplus), Prepaid Card:

Ok bank

Ok bank charges yeh for cash out and to put cash in and a charge of £10 I'd a payment bounced Reviewed on: 17th February 2023

Simply The Best!

After many years of being given the runaround by many major Banks in the UK (which seemed intent on driving people into debt - then proved it in 2008), this entreprenurial, and well intentioned business, came on the scene with a financial offering that seemed too good to be true, yet it has turned out to be exactly what I had been looking for, for many years. Simply put, Cashplus enabled me to take control of my finances in a way that NO other financial offerings had ever done for me, and what is more, they EARNED my trust, whereas ALL the mainstream banks earned distrust and disrespect. CashPlus is now a Bank, and I hope fervently that they do not become like every other customer-hating Bank out there. They do however have my trust, and that, along with their excellent service and offerings, is something I thought I would never experience in my Life. To me, CashPlus are the only Bank worthy of awards. Thank you APS Financial, and I genuinely mean it. Reviewed on: 10th February 2022

Credit without risk

Excellent option for a prepaid card Reviewed on: 10th February 2022

Please DO NOT HAVE ANYTHING TO DO WITH THIS BANK

The bank is a fraud. I have been trying to transfer my money out to complete on a property for one week. Opened an account in July and n October they said they would not be doing business with me anymore that i should transfer my money out. For the past one week i have been calling on why the transfer from my account has not been effected. They have a customer service that claims to her sending messages to a backend team for over a week now. Please if you love yourself and want to keep you sanity , avoid this bank like a plague Reviewed on: 19th November 2021

thief bank

Don’t trust cashplus bank, frozen your bank and thrift your money, imagine you are in holiday and cashplus freez your account, that’s my experience, DONT TRUST CASHPLUS BANK Reviewed on: 13th October 2021

Fraudsters

This company stole my company funding and refused to explain why. It cost me my business, my staff and my future. Legal fraudsters. Avoid at all costs Reviewed on: 25th May 2021

Excellent product

Easy to use, very easy to deal with Cashplus Bank. I am swapping my main account as a result of the great experience I have had Reviewed on: 14th April 2021

Great customer service

issue with phishing - they spotted it immediately & replaced my card ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Would definitely recommend to everyone ! Reviewed on: 24th March 2021

Direct debit and charges

My direct debit and charges are never clear. My date's keep changing from month to month. I would receive a text or email after I missed a payment but was never informed about up and coming payments from my account. If i was prepared at least two or three days before my direct debit I would always be on time Reviewed on: 17th March 2021

Cashplus is terrible

Cashplus is TERRIBLE, they’ve stolen more than 6000£ from my business and will not return the funds due to technical issues! Please do sign a petition at change.org to have them investigated Reviewed on: 7th September 2020

AVOID THIS "WANNABE" BANK

CashPlus have frozen my account so cant transfer or withdraw money from my account. After sever phone calls and promises that the money would be transferred it doesn't happen and make excuses every time why it hasn't happened. Seems to be a common occurrence that they freeze and close accounts without notification. They are not a real bank and you pay the ultimate price when things go wrong. Reviewed on: 14th August 2020

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