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Zopa: Personal loan reviews

4.94
Based on 65,250 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Quick and easy to apply with good app. Quick and easy to apply with good app. Showed me my chances of been accepted and payment into my bank was quick and simple. Can manage payments in the... Read more Reviewed on: 5th September 2025
Mark W's avatar
Mark W

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65250)

Review of the Zopa, Personal loan:

Dopamine is really good to help me

5
Dopamine is really good to help me Reviewed on: 22nd April 2025

Poor customer service

1
Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made a complaint, no response Reviewed on: 4th May 2025

Quick and easy to apply.

5
Quick and easy to apply. All information clear. Money paid into account quickly. Reviewed on: 29th April 2025

Fast and easy process

5
Fast and easy process There when needed Reviewed on: 29th April 2025

Online, simple, easy, always able to do what’s neede...

5
Online, simple, easy, always able to do what’s needed online Reviewed on: 29th April 2025

The whole process was quick and very simple to do

5
The whole process was quick and very simple to do Reviewed on: 29th April 2025

Easy hassle free, would definitely use again

5
Easy hassle free, would definitely use again Reviewed on: 29th April 2025

Excellent card, good service ease use

5
Excellent card, good service ease use Reviewed on: 29th April 2025

Good Customer Service.

5
Good Customer Service. Helpful and had lots of empathy. Reviewed on: 29th April 2025

Very straightforward and easy to apply.

5
Very straightforward and easy to apply. Reviewed on: 28th April 2025

Genuinely transparent

5
I needed a loan for home improvements, they told me the rate before I applied, meaning no hit to my score. I can make payments when I want, the app is genuinely great and easy to use, and whenever I've spoken to them, no matter how trivial they've been absolutely lovely. Reviewed on: 28th April 2025

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