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Zopa: Personal loan reviews

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4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Absolutely brilliant

5
I really needed a loan just to tell help and zopa was amazing and not too high to pay monthly. Would recommend zopa for everyone. Reviewed on: 24th June 2017
Jade Wainwright's avatar
Jade Wainwright

Straight forward and fair

5
Straight forward application process for a smallish load for a car. Easy to follow instructions, delivered exactly as they promised. Reviewed on: 24th June 2017
Debra Cunnington's avatar
Debra Cunnington

Most efficient lender

5
very efficient; Loan credited to my bank account within days ! Reviewed on: 24th June 2017
claude's avatar
claude

Most efficient lender

5
very pleased with the way it all happened and extremely pleased with the speed of the loan credited to my bank account. Reviewed on: 24th June 2017
claude's avatar
claude

effortless

5
I needed a emergency loan did the rounds online/phone with all the big loan companies and everything was so difficult and complicated. When dealing dealing with Zopa however everything was easy and effortless, did everything online no problems the service was great, thank you Reviewed on: 24th June 2017
muhammad's avatar
muhammad

Great service

4
I have used zopa for a few years now and can honestly say ive had no problems in that time staff ate friendly and helpful and any problems are dealt with in good time would recommend to others Reviewed on: 24th June 2017
Daniel Jeffrey's avatar
Daniel Jeffrey

Fuss free

5
My Zopa loan has been fuss free from the start with regular updates/statements. I have been very happy so far and would recommend Zopa to my friends and family. I would also take out another loan without any worries as they were very helpful when I needed it. Also their interest rates are reasonable, what more could anyone want from a loan. Reviewed on: 24th June 2017
Karen Palfreman's avatar
Karen Palfreman

great rates, fantastic service

5
ive had a few loans from them, they are always my first choice and whenever family or friends need money i always suggest them. Reviewed on: 24th June 2017
Ashley John Gill's avatar
Ashley John Gill

Excellent service

5
Fast easy to apply no hassle no fuss Reviewed on: 24th June 2017
Miss V Buckland 's avatar
Miss V Buckland

Very painless and quick application provess

5
Applying for a loan was very straightforward and a very quick process. Also cash transferred into my account was very quick. Reviewed on: 24th June 2017
Brenda 's avatar
Brenda

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