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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Number one

5
Very helpful and fast, no messing about the process was extremely easy to understand Reviewed on: 23rd June 2017

very quick to receive the money and at a great rate.

5
found zopa on my credit report site. the loan was already guaranteed and i had the money sent through very quick and at the best rate as well. zopa has a very easy to use website which lets me keep a track of my paymentes and very easy to overpay as well. Reviewed on: 23rd June 2017

Excellent investment opportunity.

5
A reliable platform providing excellent returns. Very easy to use. Reviewed on: 23rd June 2017

Straight forward and easy

5
Getting a loan with Zopa was incredibly easy. As a company I hadn't heard of with a lending model I was unfamiliar with, a quick phone call to them to check they're above board put me through to a very helpful customer service team who described exactly how it works. You apply online and the process literally takes minutes. I had the amount I needed agreed at an interest level none of the traditional lenders could touch and the money in my account the next working day. Your online account gives you complete control of your loan too, like changing the payment day or making lump sum payments, and is very easy to use. Overall very impressed and I will not use a traditional lender again. Reviewed on: 23rd June 2017

User friendly and fair

5
Relatively simple to arrange the loan and receive the money as someone with a good credit rating. I like the way that I can log in to my loan account and that there is the option of early repayment. Reviewed on: 23rd June 2017

My car loan

5
The whole car buying experience was made even more enjoyable with Zopa. Incredibly simple process, great communication from the team. Really helpful and informative. I couldn't recommend them highly enough. Reviewed on: 23rd June 2017

Zopa

4
Very good APR rate i can only recommend it im very satisfied with them Reviewed on: 23rd June 2017

Best loan on the market

5
I have used zopa twice now and both times I have been delighted with the speed, friendly staff and low interest rates. I would never go anywhere else for a loan. Reviewed on: 23rd June 2017

Good choice

5
Simple process and a quick decision, it's early days of my time with Zopa but I have no complaints. I'm glad I went with them out of the options I was looking at. Reviewed on: 23rd June 2017

A Relaxed Approach

5
Ive used "Zopa" for a loan and found them the best online service when looking for credit. Easy understandable language and great rates. Highly recommended with a professional touch. Reviewed on: 23rd June 2017

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