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    Five Lamps: Personal Loans reviews

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    4.54
    Based on 24 reviews, last reviewed 30th Mar 2023
    No new 5 star reviews
    in the past 90 days
    100% increase in 1 star reviews
    in the past 90 days
    See only 5 star reviews
    88%
    4 star
    See only 4 star reviews
    0%
    3 star
    See only 3 star reviews
    0%
    See only 2 star reviews
    4%
    See only 1 star reviews
    8%

    Latest highest rating:

    5

    Amazing Easy and fast . Very friendly team . Highly recommended Reviewed on: 22nd June 2019
    Emma Jade's avatar
    Emma Jade

    Latest lowest rating:

    1

    Worst company I have ever had to deal with This company is just awful and I mean awful. Firstly, they do not look at your application and affordability correctly they add false figures to the a... Read more Reviewed on: 30th March 2023
    Matt S's avatar
    Matt S
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    About the Personal Loans

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    Five Lamps Personal Loans reviews (24)

    Worst company I have ever had to deal with

    1
    This company is just awful and I mean awful. Firstly, they do not look at your application and affordability correctly they add false figures to the affordability which then means you will get declined, I can only think they do this as they can’t lend to everyone but why do they fraudulently add false figures instead of being honest? Secondly, they are rude, unhelpful and take an age to decide on your application, I’ve known people wait a week and still not had an answer. And lastly they act in a way that goes against the FCA and ICO guidelines in that they don’t look after your data correctly especially falsifying data and not having an appeal process? Every loan company as far as I am aware should have an appeal/complaints process but this company said it don’t when I asked for it to be appealed! Shocking! Reviewed on: 30th March 2023
    Matt S's avatar
    Matt S

    Joke of a company

    1
    They blankly refuse to investigate complaints so have had to report them to the FOS Reviewed on: 30th March 2022
    YTQueenw26's avatar
    YTQueenw26

    Loyal customer for 13 year!!!

    2
    I was a loyal customer 13 year!!!! Been there longer than half the staff... I always pay more than recommend as since 2009 that’s what I’ve been used to and o always say “ you don’t miss what you never had” so religiously for 13 year paid the same. Put in another and refused it’s laughable it’s gone right downhill some staff have an attitude i won’t mention names! I suggest to all my friends to join and my partner and family I won’t be now !!!!! Reviewed on: 13th October 2021
    Sparkles's avatar
    Sparkles

    Amazing

    5
    Easy and fast . Very friendly team . Highly recommended Reviewed on: 22nd June 2019
    Emma Jade's avatar
    Emma Jade

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