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Five Lamps: Personal Loans reviews

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4.54
Based on 24 reviews, last reviewed 30th Mar 2023
No new 5 star reviews
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No new 1 star reviews
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88%
4 star
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8%

Latest highest rating:

5

Amazing Easy and fast . Very friendly team . Highly recommended Reviewed on: 22nd June 2019
Emma Jade's avatar
Emma Jade

Latest lowest rating:

1

Worst company I have ever had to deal with This company is just awful and I mean awful. Firstly, they do not look at your application and affordability correctly they add false figures to the a... Read more Reviewed on: 30th March 2023
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Matt S
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Five Lamps Personal Loans reviews (24)

Worst company I have ever had to deal with

1
This company is just awful and I mean awful. Firstly, they do not look at your application and affordability correctly they add false figures to the affordability which then means you will get declined, I can only think they do this as they can’t lend to everyone but why do they fraudulently add false figures instead of being honest? Secondly, they are rude, unhelpful and take an age to decide on your application, I’ve known people wait a week and still not had an answer. And lastly they act in a way that goes against the FCA and ICO guidelines in that they don’t look after your data correctly especially falsifying data and not having an appeal process? Every loan company as far as I am aware should have an appeal/complaints process but this company said it don’t when I asked for it to be appealed! Shocking! Reviewed on: 30th March 2023
Matt S's avatar
Matt S

Joke of a company

1
They blankly refuse to investigate complaints so have had to report them to the FOS Reviewed on: 30th March 2022
YTQueenw26's avatar
YTQueenw26

Loyal customer for 13 year!!!

2
I was a loyal customer 13 year!!!! Been there longer than half the staff... I always pay more than recommend as since 2009 that’s what I’ve been used to and o always say “ you don’t miss what you never had” so religiously for 13 year paid the same. Put in another and refused it’s laughable it’s gone right downhill some staff have an attitude i won’t mention names! I suggest to all my friends to join and my partner and family I won’t be now !!!!! Reviewed on: 13th October 2021
Sparkles's avatar
Sparkles

Amazing

5
Easy and fast . Very friendly team . Highly recommended Reviewed on: 22nd June 2019
Emma Jade's avatar
Emma Jade

Loan

5
Very fast and professional funds were in account with 48 hours. Highly recommended Reviewed on: 19th June 2019
Rayna sumpton 's avatar
Rayna sumpton

Fanatic customer service

5
Customer service is brilliant get the loan within a few day and doesn’t have any daft re payments Reviewed on: 19th June 2019
Ella brudenell's avatar
Ella brudenell

Excellent

5
Always helpful when I phone have used these for many years when needed Reviewed on: 7th June 2019
Vikki's avatar
Vikki

Quick and easy

5
Great service quick easy response Reviewed on: 5th June 2019
Donna Thompson 's avatar
Donna Thompson

Very easy and straightforward

5
Never had any problems with five lamps. All staff are lovely and friendly. Very easy straightforward process also. Highly recommend Reviewed on: 4th June 2019
Katie Mcalpine's avatar
Katie Mcalpine

Definitely would recommend five lamps loans

5
I would highly recommend five lamps loans. I have had very good experiences with five lamps personal loans. Never had an negative experience. Staff are always helpful, polite, friendly. Reviewed on: 30th May 2019
Kazzie Collins's avatar
Kazzie Collins

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