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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Excellent service

5
Fantastic service with my personal loan keep you up to date with everythink Reviewed on: 10th January 2024

Very good company.

4
Very good company. Friendly staff. All done very quickly. Always ready to help if needed. Reviewed on: 10th January 2024

They are a very helpful, knowledgeable and professio...

5
They are a very helpful, knowledgeable and professional company. Getting my loan was very easy and stress free. Reviewed on: 10th January 2024

Very easy to use app and also very helpful

5
Very easy to use app and also very helpful Reviewed on: 10th January 2024

A very easy application at a satisfactory rate and r...

5
A very easy application at a satisfactory rate and regularlarly kept in touch with the loan status. Reviewed on: 10th January 2024

Company seem to care and are helpful

5
Company seem to care and are helpful Reviewed on: 10th January 2024

Everything was quick and efficient, with security an...

5
Everything was quick and efficient, with security and affordability checks being thorough. All conducted by polite,helpful and professional customer service agents Reviewed on: 10th January 2024

Very quick and efficient service with easy to use app

5
Very quick and efficient service with easy to use app Reviewed on: 10th January 2024

Impressed

5
Easy to apply and good interest rates. They keep me informed every month of my status. Reviewed on: 10th January 2024

Seamless process

5
Seamless process, no hassle or fuss Reviewed on: 10th January 2024

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