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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Quick & Simple

Needed the funds quick to purchase a car. Simple process and great customer service Reviewed on: 30th May 2017

Loan request

Simple process talking to humans rather than computer very helpful Reviewed on: 30th May 2017

Excellent company very easy to deal with

Completed my application on online , extremely easy to use and approved very quickly. Excellent service Reviewed on: 30th May 2017

Seamless and fair

Quick and easy loan. Very fair interest, better than my bank that I was with for years. Money comes quickly, flexible payment dates - great loan provider Reviewed on: 30th May 2017

Good value

It's a good rate and the customer service are very helpful Reviewed on: 30th May 2017

Stress free!

I applied for a small loan, it was very straight forward to do online, no taxing questions and i received payment extremely quickly! Amazing service Reviewed on: 30th May 2017

Quick Service and puts the Banks rates to Shame

After using a comparison website I was given lots of offers, as I hadn't heard of zopa I went applied to Sainbury's. They accepted at a great rate but when the paperwork finally came through the actual rate was over 3 times higher. I therefore applied to Zopa and within 30 minutes had the money I wanted and the great rate they advertised on the comparison site. Great service, great idea, completely recommended. Reviewed on: 30th May 2017

No issues

Easy quick and simple and haven't had any problems. Would definitely recommend Reviewed on: 30th May 2017

Simple

Online application process is quick and easy. Instructions are clear and the whole process couldn't be any more simple. Reviewed on: 30th May 2017

quicker than I thought possible

From first approaching zopa online to being made an offer took one hour. They carried out a soft credit search so as not to leave a footprint and everything was surprisingly straightforward Reviewed on: 30th May 2017

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