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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Impeccable customer services

The best experience i have had with a financial entity. Not only Zopa provided me the best APR but also their application procedure is seamless and aftercare is great. Well done,keep up the good work. Reviewed on: 30th May 2017

Simple good value loans!

Application is straight forward and can be done online. Friendly, competent staff are also on hand via the phone to assist with queries and technical support. I'd definitely recommend them! Reviewed on: 30th May 2017

Loan

Hi a while back i badly needed a loan to help me out , i applied to zopa online and was very pleased how smooth , quick and professional my application was delt with , i received my loan into my bank within days of my application being accepted. Colleen mcmillan Reviewed on: 30th May 2017

Brilliant

Applied for loan money in bank within two days. Brilliant service Reviewed on: 30th May 2017

Zopa is more rewarding than my bank

Some might think to go to your bank for a loan however Zopa were way more rewarding they offered me a better rate then Lloyds bank a bank who I have had an account with for over 10 years and never had a problem with them but Zopa recognised that I was a trustworthy customer and offered me a better rate so I thank Zopa :) Reviewed on: 30th May 2017

easy plus more intrest than the banks

easy to use easy to keep your eye on it Reviewed on: 30th May 2017

Excellent loan provider!

I applied for a loan with Zopa and got the result the following day. Quick service. Reviewed on: 30th May 2017

Quick and Easy

It's simply quick and easy to use with instant access to your account through online login. No waiting for decisions and no hidden changes to the interest rate they quoted. Reviewed on: 30th May 2017

Quick and painless

Excellent rate, loan was in my account in no time Reviewed on: 30th May 2017

Great service easy to use

Still surprised by the ease of using zopa from start to end. Quick, simple, value with all the flexibility I need. Reviewed on: 30th May 2017

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