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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Loan to pay off existing loan

Wanted to pay off my existing loan more quickly. Got a favourable rate from Zopa monthly payments are less and will end 2 months before my existing loan. Really simple to apply and decision was quick once I had supplied all required documentation. Very pleased Reviewed on: 30th May 2017

Fantastic service

Zopa were a life saver to my young family. Affordable credit. 10 stars Reviewed on: 30th May 2017

Very easy non complicated experience.

Never used on line company for a loan. ZOPA was easy for first-time user . The experience was quick and fuss free . Would recommend zopa to any of my friends or family. Great to do business with zopa. Reviewed on: 30th May 2017

Quick, Easy, good Value for Money

So quick and easy to do over the internet with an instant approval message...and can repay early with no penalty fees..can't ask for more Reviewed on: 30th May 2017

Positive prompt application experience

To date I have had an excellent customer experience. Reviewed on: 30th May 2017

Easy borrowing

From the swift application to the deposit when promised, the whole process is so easy. I highly recommend. And I love getting a monthly statement too! Reviewed on: 30th May 2017

Super quick and easy to use

Awesome service, super quick and easy to use. Would definitely use again and recommend :) Reviewed on: 30th May 2017

Straight forward

The process from start to finish was so straight forward I was kept up to date by text also. No additional fees by paying more of each month like other companies does overall very satisfied Reviewed on: 30th May 2017

Quick & easy with great rates

Looking through various lenders, including well known banks, I came across Zopa. They had the best rates available to me and were so easy to use. Highly recommend Reviewed on: 30th May 2017

Easy and Clear no fuss

Zopla is very good and they make the loan process easy and quick. Everything is clear you get all the information you need before completing your application. Reviewed on: 30th May 2017

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