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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Banking Industry Killer

Zopa's model allows it to offer the most competitive rates - but it's easy to undercut the competition if you just want to gain customers. What makes them better than the rest is that they've taken the social and technological concepts of the last few years - peer-to-peer finance, web usability, instant gratification - and brought them together in their platform. I'm a Barclays Premier banker and they called me up and asked if they could try to take over my loan. But they just couldn't beat Zopa's rate. So that says a lot. Reviewed on: 30th May 2017

Fast and Friendly Service

Fast payments, friendly team of advisors and quick decisions. I have used other providers in the past, however I would strongly recommend ZOPA over them all. Reviewed on: 30th May 2017

Simple and easy personal loan

Simple and easy personal loan for every one, highly recommended. Hustle free and quick process to get your loan in a few days time. Reviewed on: 30th May 2017

ideal for a car purchase

Have been impressed with the ease of use and flexible payment options. Also no hard sell. Reviewed on: 30th May 2017

I can recommend Zopa!

They have really good Customer service, fast, low interest rate. I can speak about Zuto only positive things. They helped me a lot. Try Zuto, it's really worth it. Reviewed on: 30th May 2017

Easy to use website and great customer service!

Website is very intuitive, clear and very easy to use. Allows you to do a wide range of tasks on the website, such as making early repayments, changing repayment date etc. Fantastic customer service as well. Reviewed on: 30th May 2017

Fast and efficient

Application process simple and response rate fast, with fair rates and transfer times. Customer response rate also timely and cordial. Highly recommend. Reviewed on: 30th May 2017

Great company

Zopa are so easy to use! Great experience and completely hassle free: I would definitely recommend Reviewed on: 30th May 2017

Top class lender

The process was super quick, very user friendly, good communications from the Company and the money was paid to my account promptly. Gone are the days of endless paperwork and protracted decision making! Will recommend! Reviewed on: 30th May 2017

Fantastic service, best of the best to help people in need...

Brilliant, first time I use zoopa when I wos in need, they not cancel my application, that's why zoopa is no 1 in finanse sector. Love them!!! Reviewed on: 30th May 2017

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