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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Easy and modern and great interest rates!

5
In the modern world I didn't fancy talking hours on phone to different company's. This was straight forward and the interest rates smashed all local banks and was easy and quick. Reviewed on: 30th May 2017

Great!

5
Zoos is quick, easy and reliable! Reviewed on: 30th May 2017

Quick, easy experience.

5
Quick and easy experience of taking out a loan, with detailed statements, and good customer service. Reviewed on: 30th May 2017

Excellence

5
The Zopa loan experience is one of simplicity and efficiency from start to finish with fantastic customer service and communication. Reviewed on: 30th May 2017

Hassle free. Very straightforward loan.

4
Very straightforward and hassle free. They very very quick and efficient to deal with my enquiry and their rates and terms seem very good. Reviewed on: 30th May 2017

Quick, easy, great value

5
Quick and simple application process. Funds received within 48hrs at a great rate. Best in market, would recommend Reviewed on: 30th May 2017

Fast and Efficient

5
My loan with Zopa was handled quickly with minimum of fuss. Communication was very good and the monies paid prompty upon approval. Everything went smoothly with no hassle which is what you want when getting a loan. Excellent % rate too, the cheapest I could find for my loan amount. Highly reccommended. Reviewed on: 30th May 2017

Fast efficient service

5
Very quick to approve and send the money with great apr rates Reviewed on: 30th May 2017

Great company, no fuss

5
I got a loan with Zopa in order to buy a car and had a great experience. Application was easy and I had the money in my account in no time. Changing the payment date is fuss free and easy. I wish all lenders were like this! Reviewed on: 30th May 2017

A straight forward loan service. quick & easy,

5
Loan was approved quickly and without fuss, the online admin available for monitoring the loan is superb, recommended at all Reviewed on: 30th May 2017

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