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Zopa: Personal Loan reviews

Name: Personal Loan
Rating: 4.94 (63706 reviews)

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4.94

Based on 63,706 reviews, last reviewed 5th Mar 2025

257300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great service Always helpful and discreet, carnt fault the customer service. Reviewed on: 5th March 2025

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63706)

Review of the Zopa, Personal Loan:

Loan settlement stress...

I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

Seamless app experience, quick responses, excellent...

Seamless app experience, quick responses, excellent app features, fair pricing Reviewed on: 2nd March 2025

Best of the rest

Customer service very helpful. Web site easy and not confusing. Reviewed on: 2nd March 2025

Great experience from start to finish when applying...

Great experience from start to finish when applying and deciding on a loan. Reviewed on: 2nd March 2025

Excellent all round.

Excellent all round.. great customer service very friendly and very efficient. Reviewed on: 2nd March 2025

How did we copa without zopa

Easy to understand application and very customer friendly Reviewed on: 2nd March 2025

Fast decision and transfer and app is really good

Fast decision and transfer and app is really good Reviewed on: 2nd March 2025

Easy and quick

Easy to set up, quick and fast service. Easy application. Money in bank quick Reviewed on: 2nd March 2025

Great service and love the app

Good customer service through the app and over the phone and easy to check the online zopa app to make sure you keep on track and know when payments are coming out. Also great to be able to use the app to make extra payments Reviewed on: 2nd March 2025

recommended company

Easy process to obtain the loan and simple monitoring through the app. Reviewed on: 2nd March 2025

Amazing!

Amazing! Very easy to apply, got my decision really quick. Reviewed on: 2nd March 2025

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