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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

They offer a quality service and very good customer...

They offer a quality service and very good customer service Reviewed on: 26th April 2025

Application was very easy to follow.

Application was very easy to follow. I have not had to contact customer service as of yet which is great. I really enjoy the app as it helps me work out any issues in my payments and any issues with my borrowing. Reviewed on: 26th April 2025

Fast and easy experience and great customer service.

Fast and easy experience and great customer service. Very reasonable interest rates and easy to budget for payments.. Reviewed on: 26th April 2025

So easy from applications to receiving funds highly...

So easy from applications to receiving funds highly recommended Reviewed on: 26th April 2025

Always helpful, the app is very easy to use

Always helpful, the app is very easy to use Reviewed on: 26th April 2025

Excellent Product

The use of the app, paired with the speed and efficiency of the necessary checks is extremely helpful and user friendly. Reviewed on: 26th April 2025

An Excellent Company to deal with.

I cannot praise Zopa enough for their help and guidance in making the experience a pleasure. Reviewed on: 26th April 2025

Zooa is a revolution in banking.

Zooa is a revolution in banking. Simplicity from start tb finish. Every process is smooth and flawless, and the app is so easy to navigate and straightforward Customer service and second to none, Also appreciate the great savings rates, and you he ability to boost these The way all banks Reviewed on: 26th April 2025

A Professional Reliable Company

So professional!Excellent service Reviewed on: 26th April 2025

Absolutely the best company by far!

Absolutely the best company by far! Great product, competitive rates, friendly staff and fantastic app! Reviewed on: 26th April 2025

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