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Zopa: Smart Saver reviews

4.93
Based on 6,090 reviews, last reviewed 21st Dec 2024
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Over 10 year with zopa I have had an account for over 10 year. It very good and easy service to use. App is very clear and easy to see your money and monthly intrested added... Read more Reviewed on: 21st December 2024
Harj's avatar
Harj

Latest lowest rating:

1

Customer service are total time wasters who can bare... Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024
christine f's avatar
christine f

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (6090)

Review of the Zopa, Smart Saver:

Efficient and easy to manage

5
Really happy with the service and how easy it is to manage savings on an app, with any investments I get a notification and an email so I can be assured the money has arrived safely. Would recommend! Reviewed on: 4th April 2023

Love my SmartSaver account.

5
Love my SmartSaver account. I have lots of saving pots for short term & long term saving targets. I like the different interest rates. So easy to move money around & link to my current a/c. Rates are some of the best around. Reviewed on: 2nd April 2024

Competitive Saver Rate since 2021

5
Been a customer since 2021 and very happy with the interst rate offered and the App is so easy to use and transfer money. I now have my own kids and family investing in Zopa. Only improvement is for customer services response time can be quicker. Reviewed on: 2nd April 2024

Great products and easy to set up and manage

5
I have a loan, a smart saver, smart isa and credit card with Zopa. The application process is extremely efficient and the products competitive and simple to use Reviewed on: 2nd April 2024

Simple, efficient and intuitive.

5
Simple, efficient and intuitive. It's easy to open via the app and the fact it integrates with your credit profile and other banks, it's all in one place. Reviewed on: 15th March 2024

Smart journey to smart savings

5
The mobile app is easy to use, the process for opening an account is super simple with fast payments with a linked personal bank account. User documentation is clear and never had any problem. Reviewed on: 13th March 2024

Great savings rates

5
Great savings rates. Able to have lots of separate pots in order to track savings and saving goals. Reviewed on: 13th March 2024

Horrendous App.

1
Horrendous App. If you want to spend an hour trying to make a transaction, this is for you. Constant problems accessing the app, always under maintenance. Complain and you’ll be passed around for amusement. Reviewed on: 13th March 2024

The app is very easy to use.

5
The app is very easy to use and it integrates well with my bank. Reviewed on: 12th March 2024

Easy to use app.

5
Easy to use app, finding the bits you need. Easy to set up different pots which you can name, different conditions and interest rates. Funky icons to give you feedback on your actions so you know it's done. Reviewed on: 12th March 2024

prompt rate rises

5
They have always increased rates promptly and my savings are easy to get to! Reviewed on: 12th March 2024

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