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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7477 reviews)

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4.94

Based on 7,477 reviews, last reviewed 18th Jan 2026

28900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa are very understanding and helpful Zopa are very understanding and helpful Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7477)

Help from Zopa

No issues great service , quick response and support Reviewed on: 15th January 2026

Great app!

Great app. Responsive customer services. Reviewed on: 15th January 2026

Very helpful

An excellent service very easy to use App, any questions answered immediately and very good information given on different services provided, helpful in every way Reviewed on: 15th January 2026

Very efficient, straight forward, fairly competitive

Very efficient, straight forward, fairly competitive Reviewed on: 15th January 2026

I found out about Zopa from Martine Lewis website an...

I found out about Zopa from Martine Lewis website and from the start it was so user friendly and easy to use. The app is incredibly helpful and easy Reviewed on: 15th January 2026

App is easy to use, I’m 80 don’t often say that.

App is easy to use, I’m 80 don’t often say that. communication is good. Everything is very clear and easy to use. Money is easily moved in and out. Saving rates are much better than my bank. A big plus is the instant account and then the different notice accounts which give more interest on the length of notice given. Reviewed on: 15th January 2026

All good experiences use of the app very useful

All good experiences use of the app very useful Reviewed on: 15th January 2026

Best Provider I’ve Used

App is easy to use. I can switch money from my savings account to my current account in a matter of seconds. They keep you constantly informed and updated. Reviewed on: 15th January 2026

Great interest rates, keep you updated of any changes

Great interest rates, keep you updated of any changes Reviewed on: 15th January 2026

Very easy app to use and very good saver rates.

Very easy app to use and very good saver rates. Reviewed on: 15th January 2026

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