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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Easy and quick to set up.

Easy and quick to set up. The app is user friendly and makes saving easy. Reviewed on: 8th March 2026

Easy to use app , competitive interest rates

Easy to use app , competitive interest rates Reviewed on: 8th March 2026

Great customer service

Great customer service: I need a letter of confirmation from Zopa to assist my visa application and the lady was very accommodating and flexible to provide this for me. As a result I got my visa. Reviewed on: 8th March 2026

Zopa is great

Zopa is easy to use,and easy to navigate the app whenever i have had a query it has been dealt with efficently and quickly.I especially like all of there great savings accounts which offer good interest rates,the saving pots are very handy. Reviewed on: 8th March 2026

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Excellent banking experience.

Excellent banking experience. I had an excellent banking experience. The staff were professional, courteous, and very efficient in assisting with my needs. The entire process was smooth and well-organized, and I truly appreciated the clear communication and helpful guidance provided. It made the experience stress-free and very pleasant overall. Reviewed on: 8th March 2026

Ease of application and communication.

Ease of application and communication. Reviewed on: 8th March 2026

Nice and easy to set up my bank accounts

Nice and easy to set up my bank accounts with an easy to use App. Reviewed on: 8th March 2026

Excellent service and good interest rates.

Excellent service and good interest rates. Reviewed on: 8th March 2026

very easy setup with cleat to follow instructions.

very easy setup with cleat to follow instructions. Easy to use app and the best savings rates on the market! Reviewed on: 8th March 2026

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