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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy! App is very good

Easy to set up and manage m, great interest rates highly recommended Reviewed on: 8th March 2026

Review of the Zopa app

Review of the Zopa app I find the app easy to use with a clean and simple layout. I can clearly see my savings accounts, balances, and interest rates, which makes it easy to track my money. Moving money between different savings pots is quick and straightforward, and the app generally runs smoothly. Overall, I’ve had a good experience using the app. The savings rates are competitive, and it’s convenient to manage everything from my phone. However, I have noticed that sometimes the information provided by customer service has been inaccurate, which can be frustrating when trying to get clear answers. One of the main benefits for me is how simple it is to organise savings into different pots for different goals. On the downside, the app still feels a bit limited compared to some other banking apps, especially when it comes to extra financial tools or insights. From my experience, the app works well for saving and managing money easily, and the interface is very user-friendly. While I like the app overall, improvements in customer service accuracy and additional banking features would make the experience even better. Reviewed on: 8th March 2026

Great for Direct Debits

very good for Direct Debits and cash residue in account. Takes practise to navigate around the app. Reviewed on: 8th March 2026

Good app and good interest rates

Good app and good interest rates Reviewed on: 8th March 2026

Easy to use, simple app and application, fast delivery

Easy to use, simple app and application, fast delivery Reviewed on: 8th March 2026

Easy to Manage Account

Easy to open account. Good rate of interest especially with promotional offers. Easy to understand account options. Fast money transfers to and from accounts. Access to good monthly savings scheme. Reviewed on: 8th March 2026

Good App, pleased l change banks

Good app with good features, instant updates regarding payments in and those coming up leaving account. Very pleased l moved so far. Only downside that l had to set up my own direct debits, but that was a simple process Reviewed on: 8th March 2026

Clarity of website/app, customer centric design, eas...

Clarity of website/app, customer centric design, ease of navigation. Reviewed on: 8th March 2026

easy to open, helpful staff to help with any issues...

easy to open, helpful staff to help with any issues Reviewed on: 8th March 2026

Early start

Not much to tell yet as it’s been less than a month. But so far the app is very user friendly, value for money is good Reviewed on: 8th March 2026

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