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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Excellent bank

Good products provided and excellent rates Reviewed on: 9th March 2026

Easy to use and great rates.

Easy to use and great rates. App is excellent. Connects to other banks easily, notifies about payments instantly. Reviewed on: 9th March 2026

Straightforward and easy to set up and use.

Straightforward and easy to set up and use. Great app Reviewed on: 9th March 2026

Easy to use app - clear and simple

Easy to use app - clear and simple Reviewed on: 9th March 2026

Great account

Simple and quick to create an account. Was interested in the saving accounts and rates which is why I initially opened an account. Then started to transfer Direct debits to help cashback too. Would definitely recommend to others. Reviewed on: 9th March 2026

Very easy to use.

Very easy to use. Really appreciate the ability to save in pots with differing interest rates according to requirements. Easy accessibility to account. Reviewed on: 9th March 2026

Quick and easy to set up and start saving

Easy to set up and linked with my other savings account for easy transfer Reviewed on: 8th March 2026

Easy and quick to set up.

Easy and quick to set up. The app is user friendly and makes saving easy. Reviewed on: 8th March 2026

Easy to use app , competitive interest rates

Easy to use app , competitive interest rates Reviewed on: 8th March 2026

Great customer service

Great customer service: I need a letter of confirmation from Zopa to assist my visa application and the lady was very accommodating and flexible to provide this for me. As a result I got my visa. Reviewed on: 8th March 2026

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