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Zuto: Car Finance reviews

Name: Car Finance
Rating: 4.13 (111 reviews)

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3.00

Based on 111 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

3 star

2 star

21%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

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About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (111)

Review of the Zuto, Car Finance:

Zuto Finance has proven to be a nightmare from start...

Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfaction. One of the most infuriating aspects of dealing with Zuto Finance was their deliberate prolongation of my complaint until I had no legal recourse left to return the vehicle. It's clear that their strategy was to exhaust me into submission rather than genuinely addressing my concerns. This tactic is not only unethical but demonstrates a complete lack of integrity on their part. To add insult to injury, during the months when my complaint was being "investigated," I was advised by Zuto Finance not to use the vehicle. This impractical suggestion not only rendered the vehicle useless but also resulted in me incurring exorbitant expenses for alternative transportation arrangements. The fact that they failed to offer any form of compensation for this inconvenience is utterly appalling. Furthermore, when I reached out to express my inability to sustain these financial burdens any longer, Zuto Finance conveniently waited until the mileage on the vehicle was at a critical point before taking any action. This calculated move demonstrates a complete disregard for the well-being of their customers and further solidifies their prioritization of profit over customer satisfaction. In conclusion, my experience with Zuto Finance has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for customer welfare have left me deeply disillusioned. I strongly advise anyone considering financing a vehicle through Zuto Finance to proceed with extreme caution or, better yet, explore alternative options altogether. Reviewed on: 7th February 2024

Dream car

Easy and efficacy to get your dream car with zuto Reviewed on: 11th May 2017

Very smooth operation.

From application to driving away in less than a week and that included a bank holiday. Great communication and a very positive experience. Highly recommended. Reviewed on: 11th May 2017

X

Very helpful and caring lots of support and always there to help I would recommend them to anybody very friendly team Reviewed on: 1st May 2017

Awesome Service

Very efficient staff Great service Highly recommend Reviewed on: 30th April 2017

Fab service

The People at zuto are so helpful. Everything was dealt with quick and easy. Was driving my new car in less than a week. Thanks guys. Reviewed on: 28th April 2017

Bam and the award goes too.......Zuto

This is simple really one word, Excellent. In every single aspect from paper work to customer service I could not be happier and the repayments were a lot cheaper than one would expect I honestly believe that Zuto should have some recognition for their great work thank you Zuto Reviewed on: 27th April 2017

First time customer

Have not had car finance in a long time due to financial situation, young family and such, all my cars in the past 15 years have been old run down wrecks held together with tape and a prayer, so to have a new car now and and finance provider that is caring honest and transparent is fantastic, one happy motorist. Reviewed on: 27th April 2017

Excellent service

Zuto were excellent and so professional and very quick, and I got a car that I love and at a price I can afford each month,. They helped me though ever aspect of the paperwork and talked to me at length about everything Overall Zuto are great Reviewed on: 26th April 2017

brilliant!!!

Zuto was very friendly and easy to talk to. I was New to getting finance for a car and they talked through everything with me. Would definitely use them again.a+++ Reviewed on: 26th April 2017

Brilliant

So easy to deal with these guys , just brilliant , you can trust them! Reviewed on: 26th April 2017

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