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Chorley Building Society: Mortgages reviews

4.90
Based on 248 reviews, last reviewed 9th Apr 2025
1433% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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4%
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1%
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1%
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Latest highest rating:

5

Friendly, professional staff who care! Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were ext... Read more Reviewed on: 9th April 2025
Wendy's avatar
Wendy

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions,
...

Chorley Building Society Mortgages reviews (248)

Review of the Chorley Building Society, Mortgages:

Chorley are the best financial services out there by...

5
Chorley are the best financial services out there by a country mile. It’s the personal service and efficiency that put them streets ahead. Reviewed on: 7th February 2024

Friendly, professional staff who care!

5
Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely efficient in sorting everything out for me. I felt they went the extra mile in helping me to make an informed choice which has ultimately saved me money. Special shout out to Mark but have to say all the staff here seem 'human' and we are so glad we chose them for our mortgage. Reviewed on: 9th April 2025

Good value, easy to deal with, great communication.

5
Easy to communicate with even when there was a little error with the payment calculations. Very open. Good value. Would definitely use Chorley again. Reviewed on: 23rd March 2025

Real people - Real service

5
Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

I have had the best renewals with Chorley.

5
I have had the best renewals with Chorley. Makes mortgages seems simple. However - wish they did longer term but fab customer service. Reviewed on: 9th March 2025

Louise was excellent

5
Louise was extremely friendly, professional and informative and a pleasure to speak with. Reviewed on: 8th March 2025

We have been with Chorley Building society for the l...

5
We have been with Chorley Building society for the last 7 years excellent with our mortgage Reviewed on: 7th March 2025

We applied for a mortgage with Chorley BS and they c...

5
We applied for a mortgage with Chorley BS and they couldn't have been more helpful or accommodating particularly Candice Fields who couldn't have been more helpful Reviewed on: 6th March 2025

Chorley Building Society - Exceptional

5
Our mortgage advisor at Chorley (Candice) was exceptionally supportive and we couldn’t recommend her or CBS highly enough. Candice went above and beyond and helped us along our house purchasing journey. Reviewed on: 6th March 2025

Product switch - excellent customer service

5
I have just had a detailed conversation about product switch as we come to the end of our discount rate term. The gentleman I spoke to listened, provided information in a clear manner, and helped me to be able to make a decision about next steps. It was a pleasure when it could have been a chore. Reviewed on: 6th March 2025

Come across as a traditional building society

5
Come across as a traditional building society with family values, service at its core. Cannot fault them Reviewed on: 6th March 2025

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