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East Kilbride Credit Union: Secured loans reviews

4.94
Based on 104 reviews, last reviewed 23rd Jun 2025
3600% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

First class service always I am delighted with the service that I receive from EKCU. I have had a secured loan often over the 30+ years that I have been a member and I am always... Read more Reviewed on: 23rd June 2025
Miriam Campbell's avatar
Miriam Campbell

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

East Kilbride Credit Union Secured loans reviews (104)

Review of the East Kilbride Credit Union, Secured loans:

Absolutely amazing team!!!

5
Absolutely amazing team, such helpful and understanding people, always happy to help and answer any questions and provide the best service! Best thing I ever did joining them, wouldn't want to go anywhere else. Reviewed on: 8th May 2024

Excellent service all the time, well knowledgeable

5
Excellent service all the time, well knowledgeable Reviewed on: 3rd April 2024

Always happy to help and professional and take the...

5
Always happy to help and professional and take the time to explain about your loan or savings Reviewed on: 3rd April 2024

So Helpful

5
I was unsure about getting a loan as had not done it before. The staff were very patient and understanding and put me at ease, they made the whole experience easy for me. Reviewed on: 3rd April 2024

Every time I’ve been into East Kilbride credit union...

5
Every time I’ve been into East Kilbride credit union everyone is always so welcoming and friendly, very informative when you have any questions. I look forward to dealing with them they make it easy and pleasant to deal with when I’ve applyied for a loan which I have done a few times. The last time I got a loan to go to Canada as one of my sisters had been diagnosed with dementia, I was able to go very quickly and spend time and help my sister which I am eternally grateful to East Kilbride credit union for all their support, advise and understanding. Thank you to all who work there you’s are wonderful Reviewed on: 3rd April 2024

Here to Help

4
Always try and help and make you feel relaxed while loan is being processed . Keep you in informed by email Reviewed on: 1st April 2024

Been a member for years!

5
I have taken a number of loans with East Kilbride Credit Union over the years and every time staff have been very helpful and knowledgeable about their own organisation. Now the modern way is online and again any problems staff have always been quick to respond and help sort out which is more often than not a problem at my end. Just a great Credit Union to be a member of full stop! Reviewed on: 30th March 2024

Loan application

5
Friendly ,helpful service straight forward paperwork and speedy decision making Reviewed on: 29th March 2024

Easy and quick loan approval

5
Had an easy and quick loan application given that it was my first time to apply. The customer service were helpful Reviewed on: 29th March 2024

The staff are lovely and helpful and explain everyth...

5
The staff are lovely and helpful and explain everything to you. You pay a little towards your savings while paying off your loan which puts you in a great position when your loan is cleared. It is a fantastic service! Reviewed on: 28th March 2024

Everyone friendly face to face or by phone .

5
Everyone friendly face to face or by phone .loan in bank when they say excellent service Reviewed on: 28th March 2024

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