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Monument: Savings reviews

Name: Savings
Rating: 4.89 (511 reviews)

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4.90

Based on 511 reviews, last reviewed 10th Apr 2025

40100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Outstanding Top savings rates. Customer-friendly digital build + Outstanding customer service. Reviewed on: 10th April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (511)

Review of the Monument, Savings:

Very helpful with a special request

Very helpful with a special request Reviewed on: 29th March 2025

Outstanding

Top savings rates. Customer-friendly digital build + Outstanding customer service. Reviewed on: 10th April 2025

Internet wary

Being an internet luddite i am always wary of internet banks etc. The Monument app is easy to navigate. Products are simple to chose.I am also reassured when the text indicating my money has been paid in arrives quickly. Reviewed on: 10th April 2025

Great service by Monument.

Great service by Monument. We are happy with the client servicing. Reviewed on: 10th April 2025

Very good rates, clear comms and amazing customer se...

Very good rates, clear comms and amazing customer service Reviewed on: 9th April 2025

Efficient process in handling and dealing

I love the smooth process and on board help whoever I call Reviewed on: 9th April 2025

Very good rates and easy to use app

Very good rates for savings accounts, and an app which is very easy to use and does exactly what I would expect it to. Easy to set up, and payments into my account are received almost instantly. Reviewed on: 7th April 2025

Great bank for savings

Good UX experience in the app, competitive savings rate that are usually only beaten by promotional rates and excellent customer support with very low waiting time. Reviewed on: 7th April 2025

Always answers questions promptly and very experienc...

Always answers questions promptly and very experienced staff who help you through the process. Phone calls answered quickly Reviewed on: 4th April 2025

fantastic savings account

I have held a savings account for a year or so and have enjoyed the interesting rte and simplicity of use Reviewed on: 4th April 2025

Great interest rates

Monument offer one of the most competitive interest rates around. Flexibility in the type of account with rewarded interest rates to suit everyone’s needs. They have been one of the last to put their interest rates down, waiting as long as they could after the Bank of England and all others had followed. Easy to use and read app. Reviewed on: 4th April 2025

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