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AA: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 2.98 (196 reviews)

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2.53

Based on 196 reviews, last reviewed 13th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

16%

43%

Latest highest rating:

5

I cannot thank AA Roadside Assistance enough for the... I cannot thank AA Roadside Assistance enough for their exceptional service during my recent breakdown. Driving from Devon to London early on a Saturda... Read more Reviewed on: 17th December 2024

Latest lowest rating:

1

Nightmare to cancel Service was good when I needed, however, the price increased a lot and I have an offer for a half price with RAC. Trying to cancel it has been a night... Read more Reviewed on: 13th February 2025

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our AA breakdown cover reviews come in. You can read and write YOUR AA Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

AA Breakdown Cover reviews (196)

Review of the AA, Breakdown Cover:

Very good.

Car broke down and they arrived super quickly to fix the problem. It was all covered and they were lovely. Reviewed on: 12th May 2020

Awful in every way - dishonest & uncaring

The AA told me lies when they thought I would sign up - once they realised I was a member (and i didnt know I was still a member because they had previously told me I wasnt - so I had to struggle with a non starting car prior to this) they soon changed their tune. If you want a lot of stress, to be on hold a lot, & to pay money for nothing, join the AA. Reviewed on: 6th March 2020

Cannot be trusted

Can’t be trusted!! Can’t be trusted!! My wife’s car broke down after dark on a busy country road in heavy rain. The AA refused to attend because she was lucky enough to stop on a garage forecourt which was much safer than the roadside. The AA said that they will not recover from a garage forecourt, even though the garage was closing. She was told by the AA that she should have stopped at the side of the road or in (an even darker) side turning. Fortunately a family member was able to rescue her. This was important as she was on her way home from Addenbrooke’s hospital. I will never use the AA again- they cannot be trusted! Reviewed on: 2nd January 2020

Always fast, professional and practical.

I've had to use AA twice for breakdowns. As a woman sometimes I'm concerned my lack of car knowledge will lead to me being taken advantage of, however AA have made me feel the opposite. They have always been extremely kind, taken time to explain things and suggested appropriate solutions for my needs. Reviewed on: 1st December 2019

Professional and reliable

The AA have been going as long as anyone else, and they've always been there when I've needed them. Reviewed on: 14th September 2019

Worse Company in the World cause damage not fix it!!

Worse company in the world to deal with. My car has a fault which the patrol then added more problems when he damaged my ECU. Put in a claim straight away as soon as my Land Rover garage told me, they make me wait 6 weeks to come back to me and basically say Land Rover don’t know what they’re talking about cause the AA in house guys say their Patrol wouldn’t cause that issue. Even though I have CCTV evidence, proof from garage and Land Rover Uk. Ask them if their OBD readers and jump packs are regularly inspected and certificated (which they are) but they won’t supply evidence of this Reviewed on: 5th September 2019

Ok

Okokokokokokokokokokokokokokokokkk Reviewed on: 27th August 2019

Great service

My car’s red light came on and the manual said not to turn the engine back on. AA were here within half an hour and fixed the problem within an hour. Brilliant! Reviewed on: 2nd August 2019

excellent and discounts on many stores

AA app gives discounts- meaning you can get your money back from saving Reviewed on: 24th July 2019

Great Service

Always had great customer service from AA and luckily never had to use my cover but whenever I need to talk to someone they are really helpful Reviewed on: 22nd July 2019

exellent

the are easy to deal with friendly seemed really concerned about you when you have broken down and if your not too shore where you are when broken down they will do everything possible to find you Reviewed on: 13th July 2019

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