Smart Money People Logo

Admiral: Car Insurance reviews

4.73
Based on 22,360 reviews, last reviewed 19th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
38% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024
bsd's avatar
bsd

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025
Caitlin B's avatar
Caitlin B

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car Insurance reviews (22360)

Review of the Admiral, Car Insurance:

Blooming great

5
All my insurances in one place. Home, contents and car. All at affordable prices spread over monthly payments. Simple but effective. Then they gave me back money during Covid lock down without being asked as the car hasn’t been used. A great company. Reviewed on: 2nd August 2020

Great customer service but getting more expensive

5
Admiral are always helpful when I ring, I am usually able to speak to someone. They were very supportive when I had a car crash and were quick to support. In terms of money value however, it keeps going up. You have to ring to get a better deal on your insurance every year and they are not brining the price down as much. Reviewed on: 23rd August 2024

Fantastic company!

5
I’ve been ensured with admiral for the last 5 years and they’ve been great - they don’t yank the cost of insurance right up every year unlike most companies. And their customer service was fantastic at explaining how to arrange a windshield replacement and very quickly made sure I knew it wouldn’t affect my no claims. 10/10 stars Reviewed on: 23rd August 2024

Another year of no claims - premium through the roof

2
Another year of no claims leading to extortionate price increase. Impossible to speak to a human and reluctance to price match the plethora of other providers whom offer (slightly) more reasonable premium rates. Reviewed on: 23rd August 2024

good customer service, well informed and updating yo...

5
good customer service, well informed and updating you during any case processing Reviewed on: 23rd August 2024

Very good customer service, have everything in one p...

5
Very good customer service, have everything in one place with the multi car insurance deal. Great company! Reviewed on: 23rd August 2024

Good customer service, always there to help.

5
Good customer service, always there to help. Reviewed on: 23rd August 2024

Reasonable Insurance Company

4
Not had many issues aside from their app/website not working when I wanted to change my address but customer support was helpful Reviewed on: 23rd August 2024

After being insured by Admirdl for 5 years the price...

2
After being insured by Admirdl for 5 years the price doubled at renewal and when I called to discuss customer service was terrible! Reviewed on: 23rd August 2024

The service is good and the online portal is easy to...

3
The service is good and the online portal is easy to use in most circumstances. I made a claim last year and it took them 7 months to decide to write the vehicle off due to difficulty sourcing parts so that was a little disappointing. But everyone I spoke with was helpful and they called back when they said they would. Reviewed on: 23rd August 2024

Admiral excels

5
Very helpful and competitive price’s excellent claim handling service too Reviewed on: 23rd August 2024

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Admiral has a range of products available. Check the ratings of each product to find the right one for you. View all products