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Admiral: Car Insurance reviews

4.73
Based on 22,359 reviews, last reviewed 6th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
38% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024
bsd's avatar
bsd

Latest lowest rating:

1

The little box pod is an absolute piece of rubbish. The little box pod is an absolute piece of rubbish. Like some of the other reviews here, I’m a careful driver. I don’t accelerate hard, or speed. I do... Read more Reviewed on: 6th February 2025
Rich C's avatar
Rich C

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car Insurance reviews (22359)

Review of the Admiral, Car Insurance:

Best customer service

5
I've been with Admiral for a number of years now and they always come through whenever I need them. Professional and helpful advice when needed and absolutely reliable customer service. I've voted for Admiral as a very satisfied and loyal customer. Reviewed on: 13th August 2022

Fantastic company!

5
I’ve been ensured with admiral for the last 5 years and they’ve been great - they don’t yank the cost of insurance right up every year unlike most companies. And their customer service was fantastic at explaining how to arrange a windshield replacement and very quickly made sure I knew it wouldn’t affect my no claims. 10/10 stars Reviewed on: 23rd August 2024

Another year of no claims - premium through the roof

2
Another year of no claims leading to extortionate price increase. Impossible to speak to a human and reluctance to price match the plethora of other providers whom offer (slightly) more reasonable premium rates. Reviewed on: 23rd August 2024

good customer service, well informed and updating yo...

5
good customer service, well informed and updating you during any case processing Reviewed on: 23rd August 2024

Very good customer service, have everything in one p...

5
Very good customer service, have everything in one place with the multi car insurance deal. Great company! Reviewed on: 23rd August 2024

Good customer service, always there to help.

5
Good customer service, always there to help. Reviewed on: 23rd August 2024

Reasonable Insurance Company

4
Not had many issues aside from their app/website not working when I wanted to change my address but customer support was helpful Reviewed on: 23rd August 2024

After being insured by Admirdl for 5 years the price...

2
After being insured by Admirdl for 5 years the price doubled at renewal and when I called to discuss customer service was terrible! Reviewed on: 23rd August 2024

The service is good and the online portal is easy to...

3
The service is good and the online portal is easy to use in most circumstances. I made a claim last year and it took them 7 months to decide to write the vehicle off due to difficulty sourcing parts so that was a little disappointing. But everyone I spoke with was helpful and they called back when they said they would. Reviewed on: 23rd August 2024

Admiral excels

5
Very helpful and competitive price’s excellent claim handling service too Reviewed on: 23rd August 2024

Great customer service

4
They always have friendly people when you ring through to customer services. They have always tried to help reduce my monthly payments where possible when I renew. Reviewed on: 23rd August 2024

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