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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11747 reviews)

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4.80

Based on 11,747 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

paid for a gold policy but did not get gold... paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

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About this product

Admiral Home Insurance reviews (11747)

Review of the Admiral, Home Insurance:

A happy customer

I've been really happy with my experience of Admiral to date. They offer competitive quotes and great customer service. Thank you! Reviewed on: 12th September 2021

Very competitive pricing.

Very competitive pricing. All areas of cover for us were listed. A company we knew well and were recommended by family who have car insurance with Admiral. Reviewed on: 10th August 2024

No ability to change cover online? Good call centre

No ability to change cover online - needed to add named personal possessions to the policy but had to call up to do this. Would be better all round if this was possible online? Rep deal;t with my call well thouyh. Reviewed on: 10th August 2024

Got second year at much lower price!

I have had a very positive experience. After buying the insurance online last year and forgetting to do a search of the best quotes this year, my insurance rolled over to a much lower price! I was really shocked that they had passed this cut on to a current user and weren’t just using it to attract new customers. Reviewed on: 10th August 2024

Excellent all round service I have recommended Admir...

Excellent all round service I have recommended Admiral to two family members and gone on to insure my car with them Reviewed on: 10th August 2024

Good customer service, good products at good price

Good customer service, good products at good price Reviewed on: 10th August 2024

Good piece of mind, convenient and easy

Good piece of mind, convenient and easy Reviewed on: 10th August 2024

I have tried 3 times to add a valuable item

Initial good but I have tried 3 times to add a valuable item to my insurance and this has still not been done. It cannot be done online and is difficult to work out how to do it. It cannot be done via chat. The only way is by speaking to someone and I get cut off every time they transfer me to the right person, once they realise they cannot help me. The system is ridiculous. Reviewed on: 10th August 2024

Very professional, friendly and easy to use, thank you.

Very professional, friendly and easy to use, thank you. Reviewed on: 10th August 2024

Easy to set up good deal on price comparison website...

Easy to set up good deal on price comparison website Reviewed on: 10th August 2024

Provides cover for all our home insurance needs

Provides cover for all our home insurance needs at a very good price. we’ve not had to make a claim yet, but I’m sure if and when we do Admiral will provide the excellent service we require. Reviewed on: 10th August 2024

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