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Admiral: Home Insurance reviews

4.79
Based on 11,743 reviews, last reviewed 12th Oct 2024
95% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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Latest highest rating:

4

Renewal great price Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024
John Ettery's avatar
John Ettery

Latest lowest rating:

1

Not had a good experience with my renewal quote. Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at a... Read more Reviewed on: 11th October 2024
Shirley Davies 's avatar
Shirley Davies

About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

Admiral Home Insurance reviews (11743)

Review of the Admiral, Home Insurance:

Excellent customer communication and overall service

5
I have the cover I need at a price I can afford...thank you! Reviewed on: 12th August 2022

Quite Good - but!

4
Quite Good - but! Generally I think they provide a good service, and the price is pretty reasonable. When I added and then removed my car from my insurance with moderate ease. BUT the app is pretty useless, can’t make any changes using it which would be really handy. AND when I moved they were asking me loads of questions about my new flat that I couldn’t possibly know, eg roof material, and they suggest ‘Tiles’ even though I said it was a FLAT roof but they couldn’t suggest another material it could be made of. It would be better if they had some knowledge of likely building materials if they are going to ask those sorts of questions people are unlikely to know themselves. Reviewed on: 23rd August 2024

Fair pricing and cover with decent customer service

4
Fair pricing and cover with decent customer service Reviewed on: 23rd August 2024

Great home insurance provider with reasonable price

5
Great home insurance provider with reasonable price Reviewed on: 23rd August 2024

Easy to apply and great value for money

5
Easy to apply and great value for money Reviewed on: 23rd August 2024

Try Admiral - they are excellent and very competitive

5
Every time I have dealt with Admiral, they have been excellent. Great customer service, good product at a fair price. Cannot fault them. Reviewed on: 23rd August 2024

Subsidence query.

4
Quickly resolved issue regarding potential subsidence. Reviewed on: 23rd August 2024

Admiral are excellent!

5
Admiral are excellent, reliable and trustworthy. They cover everything I need for a great and reasonable price. Reviewed on: 23rd August 2024

Went there for house insurance and ended up with a m...

5
Went there for house insurance and ended up with a multi policy for cars and house 20% cheaper than seperate policies and excellent customer service Reviewed on: 23rd August 2024

Rotten customer service and app.

4
I got an email saying the payment hadn’t gone through. I realised I forgot to change my card details after I got a new card from the bank. Changed then w, and confirmed the change in the bank’s app. Got another email saying the bank refused payment. Called the bank. No refused payment. They had a record of the authorisation. Called admiral. They say the bank refused. Told me to call them again. He seemed totally disinterested. I couldn’t do anything immediately. I was out. Checked the app when I got home. Card details were correct. I did a manual payment, and I went through. The app needs fixing, as does the website. Neither work properly on a mobile device. Reviewed on: 22nd August 2024

Good experience all round.

5
Good experience all round. Agent I spoke to was courteous and efficient. Quote was good value and cheaper than last years (with a different company). Reviewed on: 22nd August 2024

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