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Admiral: Travel Insurance reviews

2.15
Based on 154 reviews, last reviewed 6th Jan 2025
94% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
28%
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5%
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1%
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1%
See only 1 star reviews
65%

Latest highest rating:

5

Initially I was worried due to other reviews. Initially I was worried due to other reviews. I lost my phone in Majorca. I put a claim in and submitted around 10 pictures of evidence. Police report... Read more Reviewed on: 6th November 2024
Daniel H's avatar
Daniel H

Latest lowest rating:

1

My luggage was lost en route to Havana from London. My luggage was lsot en route to Havan from LOndon. I logged the problem wiht e air line then treid to claom when I go home. They want receptys for eve... Read more Reviewed on: 6th January 2025
sylvia barrett's avatar
sylvia barrett

About this product

Whether you’re jetting off abroad or travelling across the UK, it’s beneficial to have the security of a travel insurance policy. Here at Smart Money People, we collect Admiral travel insurance reviews from genuine customers so that you can shop with confidence.

Admiral was first set up as a car insurance provider in 1993, but since then, has branched out to offer a variety of insurance products. Admiral strives for convenience and hassle-free insurance, developing an app to allow customers to manage their cover on the go.

Smart Money People hosts reviews for a variety of Admiral’s travel insurance policies, like the Single Trip cover for those who only travel once a year, and the Annual Travel policy for more frequent travellers. Admiral also offers specialist cover for winter sports holidays and cruises, as well as a policy to cover your gadgets - great if you’re travelling for business with lots of expensive tech. Read our Admiral travel insurance reviews to see what customers have said about their experiences.

Have you taken out a travel insurance policy with Admiral? Whatever your experience, leave a review with Smart Money People to help improve trust and transparency in financial services. Share how easy (or hard!) the sign-up process was. Have you been satisfied with the cover you received for the price of the policy? Did you deal with the customer service team at all? Leave an Admiral travel insurance review to help others find their perfect policy.

Admiral Travel Insurance reviews (154)

Review of the Admiral, Travel Insurance:

We had to cancel a holiday this year due to medical...

1
We had to cancel a holiday this year due to medical issues. We were told we get £1300 back and was only paid £600 in our bank without even knowing and not been given a chance to contest it.The service from start to finish was absolutely disgusting.DO NOT USE ADMIRAL TRAVEL INSURANCE. Reviewed on: 31st December 2024

Good, but...

4
competitively priced and good coverage but for some reason your travel insurance can't be viewed alongside other insurances but only through a separate travel insurance portal Reviewed on: 31st August 2023

False comfort insurance

1
I wish I’d read the reviews before insuring with Admiral. Exhaustive details required by them for my claim over a lost item of hand luggage and its contents, including proof of loss claim with the Airline and the police. Some 6 weeks into the claim, a depreciation figure ( 33% of cost ) was offered on the bag itself, and I was then told I’d need to register each of the contents with the Airline website, and then provide receipts or photos of the items as proof of ownership. Gave up and agreed a settlement with my Contents provider within days. Reviewed on: 30th August 2023

Excellent cover

5
Good travel insurance have my car and van with this company Reviewed on: 24th August 2023

Stolen item claim rejected

1
Had a claim rejected after having items stolen while on holiday. I provided reasoning which discredited both of the rejection reasons, but they refused to accept it. However, my friend’s claim through NatWest was approved and she had a much smoother process. I would recommend taking your business elsewhere than Admiral. Reviewed on: 23rd August 2023

Do NOT use this appalling company

1
Had to abandon a week's break in May 23, due to partners I'll health. My claim has been reduced by the excess and then halved,, ignoring that I had made payment for our trip.. Now my partner has to make his own claim and will also be deducted his excess for the same trip. This seems a totally unreasonable way of being compensated in my opinion. Reviewed on: 21st August 2023

Value for money

5
Very competitive quote, covered all the sections I needed, great value for money Reviewed on: 19th August 2023

Good service

4
Good price for an annual multi trip policy including cruise cover. Reviewed on: 18th August 2023

Travel

5
Easy to purchase and renew each year Reviewed on: 17th August 2023

Great cover for little money

5
In 2022 I purchased an annual travel insurance for myself and husband. I had a major health scare so did some shopping around for best price, already being an admiral customer I was given a 20% discount from the quoted price, this price beat all others hands down. I renewed my policy again for this year as again I was offered a 25% discount for being an existing customer. Have to say they are the best. Reviewed on: 17th August 2023

Fabulous discounts once your a member

5
We had to claim for a stolen mobile phone while on holiday and luckily this is covered under personal belongings which was eventually dealt with to my full satisfaction Reviewed on: 17th August 2023

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