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Admiral: Travel insurance reviews

Name: Travel insurance
Rating: 2.2 (173 reviews)

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2.04

Based on 173 reviews, last reviewed 22nd Jul 2025

100% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

25%

68%

Latest highest rating:

4

Well priced annual multi-trip cover. Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on op... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

Had to return home due to unexpected family bereavem... Had to return home due to unexpected family bereavement whilst on holiday in March 2025. Initially Admiral were very good in dealing with my claim but... Read more Reviewed on: 22nd July 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Travel insurance reviews (173)

Absolutely horrendous service

I made a claim in May and this has still not been resolved. Every month i receive an email stating they require something or another. I uploaded all the required documents and every time i speak to an advisor over the phone (after holding in for 30-45 mins) i ask if this is it or is there anything else they require to which they say ‘Nope this is it’. I will be in touch with the travel ombudsman soon as i requested to speak to a manager and was told they would contact me within 72 hours its been double that time and still no contact. I called again today and spoke to Liz who said her colleague Louise is dealing with my case and she will contact me before 5pm, but guess what.. no call! I received an email (but can’t reply to it) at 17.13 requesting further information. There service is absolutely appalling and i would never recommend anyone to take out travel insurance with Admiral. I actually have no words to express my pain. Reviewed on: 23rd August 2022

Good Claims and Support when you need it most

Ex-partner was hospitalised in Thailand with Dengue Fever for 7 Days. Allianz paid out in full, quickly and easily and made sure we had the best care possible, with constant check ups on her condition. Reviewed on: 17th August 2022

beware even minor change in medical condition after buying insurance and booking holiday...

A quite bizarre experience. Took out annual travel insurance policy 9 months ago, and booked a holiday for this Sept shortly after that. I then had a couple of very minor ailments and saw a GP (very mild asthma, bunion). Phoned Admiral to confirm these conditions inm accordance with their polisy regarding any changes, however slight, and expected a routine "OK". However, they cancelled the policy before we were even off the phone! They also said cover for the pre-booked holiday in two weeks time wasn't included unless a GP advised us to cancel. Cancel for a bunion? Really?? Come on Admiral. This is madness. I was honest about the trivial conditions I saw a GP for, and there was virtually zero risk of cancellation or claim arising from either condition so to cancel seems like a case of "computer says". So prospective purchasers - be aware that if a minor medical condition occurs after you've taken out the policy and after you've booked a holiday, then Admiral may well cancel your cover and leave you stuffed. We have now booked alternative insurance - covering these minor conditions - without difficulty. We won't use Admiral again for any insurance and I strongly advise anyone to be aware of the risk of seeing a GP for the tiniest condition. if you don't declare it Admiral won't cover you and if you do they may cancel your policy. Shabby ! Reviewed on: 17th August 2022

Fab company

Buying travel insurance has always been a nightmare online but Admiral's website and app made it super quick and easy Reviewed on: 15th August 2022

Good travel insurance, unclear about covid

I purchased admiral travel insurance for my short trip to ibiza, it does provide good cover but a bit unclear when it comes to covid Reviewed on: 15th August 2022

So far so good!

Purchased travel insurance, such an easy process Reviewed on: 15th August 2022

Good Value

Easy to set up. Good value for money. Reviewed on: 15th August 2022

Good service

Good quality service, have their car insurance and they offered me travel insurance under them for a discounted rate Reviewed on: 14th August 2022

Value for money

Easy to understand and included everything I needed. Reviewed on: 14th August 2022

Clear and affordable

Really easy to understand what is being covered and a really good range of things being covered. Competitive price and discounts offered if already a customer Reviewed on: 13th August 2022

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