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Peter Wright

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Review of the Admiral, Travel insurance:

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Auto renewal

Not aware I had signed up to auto renewal. I do not want to renew. Webchat not available at weekends or outside 'office hour'. Phone contact warns up to an hours wait. Only available during 'office hours'. Phoneline goes dead after 15 mins or so three times and writing this as I wait. No email address. If this is the level of customer care i.e. not worth putting extra staff in a call centre... Reviewed on: 27th February 2023

Peter Wright

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