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Admiral: Travel insurance reviews

Name: Travel insurance
Rating: 2.24 (166 reviews)

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2.07

Based on 166 reviews, last reviewed 13th Apr 2025

No new 5 star reviews

in the past 90 days

80% increase in 1 star reviews

in the past 90 days

27%

66%

Latest highest rating:

4

Well priced annual multi-trip cover. Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on op... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

Used Admiral Travel insurance since 2023 & upgraded... User Admiral Travel insurance since 2023 & upgraded to Platinum each year. Jan 25 we had goods stolen from our cases in France CDG airport. We had a b... Read more Reviewed on: 13th April 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Travel insurance reviews (166)

Admiral Travel Insurance is not worth the paper it's written on....................

Having fallen victim to the recent UK ATC issue, I was comforted by the knowledge that I had 'Admiral Platinum Travel Insurance' in place. That comfort was short lived as Admiral quickly wriggled out of any intention to honour their policy. Whilst claiming to cover out/inbound travel issues affected by UK based technical issues; they have a clause in their policy that excluded 'computer based' technical issues!! Now, most 'technical things' these days have a computer chip in them somewhere so this is clearly a cheap and shabby 'get out clause' for them not to have to honour a genuine and highly credible claim. Surely one of the most fundamental reasons a traveller takes out travel insurance is in lieu of issues (out of their control) that means they have a trip abandoned, interrupted or disrupted. Not the case with Admiral insurance. I would advise strongly to both shop elsewhere and read the small print carefully - there may be more unethical companies out there. Perhaps Admiral should consider re-branding their policies............ 'Admiral Brass Travel Insurance' might be more appropriate for the latent short-comings of their cover. Reviewed on: 26th September 2023

Worst insurance I ever had to deal with

Would give 0 stars if I could. I'm starting to think this insurance is a SCAM. It's been+ 2 MONTHS that I had to cancel my holidays due to an unexpected stay at the hospital and I still haven't received any reimbursement. I have proof of the hospital, the GP, every documentation of what I paid and they still refuse to pay me my money back. More and more insane document requests and whenever I submit one they ask for the next one. Save yourself the trouble and get another insurance provider. STAY AWAY!!! Reviewed on: 26th September 2023

This is the worst insurance company in the UK

Admiral insurance gives you nothing - no comfort and no assurance. You will think that you’re protected but there is absolutely no protection awarded. Reviewed on: 13th September 2023

Good, but...

competitively priced and good coverage but for some reason your travel insurance can't be viewed alongside other insurances but only through a separate travel insurance portal Reviewed on: 31st August 2023

False comfort insurance

I wish I’d read the reviews before insuring with Admiral. Exhaustive details required by them for my claim over a lost item of hand luggage and its contents, including proof of loss claim with the Airline and the police. Some 6 weeks into the claim, a depreciation figure ( 33% of cost ) was offered on the bag itself, and I was then told I’d need to register each of the contents with the Airline website, and then provide receipts or photos of the items as proof of ownership. Gave up and agreed a settlement with my Contents provider within days. Reviewed on: 30th August 2023

Excellent cover

Good travel insurance have my car and van with this company Reviewed on: 24th August 2023

Stolen item claim rejected

Had a claim rejected after having items stolen while on holiday. I provided reasoning which discredited both of the rejection reasons, but they refused to accept it. However, my friend’s claim through NatWest was approved and she had a much smoother process. I would recommend taking your business elsewhere than Admiral. Reviewed on: 23rd August 2023

Do NOT use this appalling company

Had to abandon a week's break in May 23, due to partners I'll health. My claim has been reduced by the excess and then halved,, ignoring that I had made payment for our trip.. Now my partner has to make his own claim and will also be deducted his excess for the same trip. This seems a totally unreasonable way of being compensated in my opinion. Reviewed on: 21st August 2023

Value for money

Very competitive quote, covered all the sections I needed, great value for money Reviewed on: 19th August 2023

Good service

Good price for an annual multi trip policy including cruise cover. Reviewed on: 18th August 2023

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