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Admiral: Travel insurance reviews

Name: Travel insurance
Rating: 2.21 (172 reviews)

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2.05

Based on 172 reviews, last reviewed 26th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

26%

67%

Latest highest rating:

4

Well priced annual multi-trip cover. Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on op... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

Avoid their travel insurance like the plague. Avoid their travel insurance like the plague. It contains a clause that excludes claims if someone in your family becomes unwell or dies from a pre-ex... Read more Reviewed on: 26th June 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Travel insurance reviews (172)

False comfort insurance

I wish I’d read the reviews before insuring with Admiral. Exhaustive details required by them for my claim over a lost item of hand luggage and its contents, including proof of loss claim with the Airline and the police. Some 6 weeks into the claim, a depreciation figure ( 33% of cost ) was offered on the bag itself, and I was then told I’d need to register each of the contents with the Airline website, and then provide receipts or photos of the items as proof of ownership. Gave up and agreed a settlement with my Contents provider within days. Reviewed on: 30th August 2023

Excellent cover

Good travel insurance have my car and van with this company Reviewed on: 24th August 2023

Stolen item claim rejected

Had a claim rejected after having items stolen while on holiday. I provided reasoning which discredited both of the rejection reasons, but they refused to accept it. However, my friend’s claim through NatWest was approved and she had a much smoother process. I would recommend taking your business elsewhere than Admiral. Reviewed on: 23rd August 2023

Do NOT use this appalling company

Had to abandon a week's break in May 23, due to partners I'll health. My claim has been reduced by the excess and then halved,, ignoring that I had made payment for our trip.. Now my partner has to make his own claim and will also be deducted his excess for the same trip. This seems a totally unreasonable way of being compensated in my opinion. Reviewed on: 21st August 2023

Value for money

Very competitive quote, covered all the sections I needed, great value for money Reviewed on: 19th August 2023

Good service

Good price for an annual multi trip policy including cruise cover. Reviewed on: 18th August 2023

Travel

Easy to purchase and renew each year Reviewed on: 17th August 2023

Great cover for little money

In 2022 I purchased an annual travel insurance for myself and husband. I had a major health scare so did some shopping around for best price, already being an admiral customer I was given a 20% discount from the quoted price, this price beat all others hands down. I renewed my policy again for this year as again I was offered a 25% discount for being an existing customer. Have to say they are the best. Reviewed on: 17th August 2023

Fabulous discounts once your a member

We had to claim for a stolen mobile phone while on holiday and luckily this is covered under personal belongings which was eventually dealt with to my full satisfaction Reviewed on: 17th August 2023

Stolen items, but policy wording smartly worded to reject payouts

Had items stolen when on holiday on the beach, they gave a reasoning of items being “unattended”, and their policy wording has the word defined as something completely different to what it actually means. Rejected my claim twice, changing the reasoning the second time round because I discredited the first reasoning. Then had a manager call me to explain the rejection and all she could do was apologise. Smart company to get out of paying claims, so be careful how you word yours otherwise be prepared to not receive a penny. Reviewed on: 15th August 2023

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