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Adrian Flux: Personal Insurance Broker reviews

Name: Personal Insurance Broker
Rating: 3.03 (147 reviews)

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2.51

Based on 147 reviews, last reviewed 10th Dec 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

43%

Latest highest rating:

5

Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023

Latest lowest rating:

1

Avoid as they are legalised thief's, Avoid as they are legalised thief's, I was given a quote, I accepted, they then said they gave wrong quote (£420 then went to £1400) I said no, cancel... Read more Reviewed on: 10th December 2024

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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

Adrian Flux Personal Insurance Broker reviews (147)

Review of the Adrian Flux, Personal Insurance Broker:

Charged several £35 admin fees.

Charged several £35 admin fees. One to update my accommodation from a house to flat. The other was to update my NCB discount on another vehicle. Got charged an additional £70 because I had a 'For information only' Claim. No claim was made and no money transferred. Adrian flux charged £70, whereas when I informed other insurers for my other vehicles. They said this didn't matter and doesn't effect the policy as its for information only and no claim was made. They were the cheapest option for me, I now understand how they can quote so low. They'll make it up elsewhere after you've paid and if you want to back out within the 14-day cool off period, it will be £80 to cancel. Regret not cancelling at the first admin fee. Will not use them again and will choose a less budget provider. Reviewed on: 7th November 2024

Best insurer

IM a return customer. I've been with them since 2009. Every year I compare prices and they always beat it. Reviewed on: 5th July 2017

Hassle free insurance and renewalls

Fast and friendly people with competitive quotes . Even with the extras for us who use the bikesure. Reviewed on: 5th July 2017

Very dissapointed

have had a policy with them for YEARS. Came to cancel my policy as Camper off road and only renewed 2 months ago, was charged almost the cost of the annual policy for 2 months cover due to the fact I was paying monthly. UTTER CON. Has left nothing but a bad taste in my mouth. Reviewed on: 5th July 2017

Very good insurer

Very friendly and polite staff.Evry time ready to help. Reviewed on: 5th July 2017

Excellent

Good service and competitive product ******************************************************** Reviewed on: 5th July 2017

Excellent customer service

Have always secured a very competitive car insurance meeting my insurance requirements. I am very pleased with the service which I have received from them over many years. Reviewed on: 5th July 2017

Good service and price

They beat the comparison sites and provide better cover. Reviewed on: 29th June 2017

Poor

Sometimes not tell me that I haven't paid, wouldn't contact me if there was a problem, sometimes would take payment but the following day would put the payment back, wouldn't go back, yes cheap for young drivers but I would pay for the more expensive insurance Reviewed on: 26th June 2017

Excellent value

Like for like cover. Car upgrades and mods ok. Very helpful staff Reviewed on: 23rd September 2016

Not Pushy

I got an excellent insurance price for my classic car after getting several other quotes from other insurance companies. Administration was quickly done & they requested I allowed them to quote for my house insurance, which I did, then they refunded me £20 extra off my car insurance. Reviewed on: 12th September 2016

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