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Adrian Flux: Personal Insurance Broker reviews

Name: Personal Insurance Broker
Rating: 3.03 (147 reviews)

View other Adrian Flux products

2.49

Based on 147 reviews, last reviewed 10th Dec 2024

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

43%

Latest highest rating:

5

Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023

Latest lowest rating:

1

Avoid as they are legalised thief's, Avoid as they are legalised thief's, I was given a quote, I accepted, they then said they gave wrong quote (£420 then went to £1400) I said no, cancel... Read more Reviewed on: 10th December 2024

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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

Adrian Flux Personal Insurance Broker reviews (147)

Review of the Adrian Flux, Personal Insurance Broker:

Charged several £35 admin fees.

Charged several £35 admin fees. One to update my accommodation from a house to flat. The other was to update my NCB discount on another vehicle. Got charged an additional £70 because I had a 'For information only' Claim. No claim was made and no money transferred. Adrian flux charged £70, whereas when I informed other insurers for my other vehicles. They said this didn't matter and doesn't effect the policy as its for information only and no claim was made. They were the cheapest option for me, I now understand how they can quote so low. They'll make it up elsewhere after you've paid and if you want to back out within the 14-day cool off period, it will be £80 to cancel. Regret not cancelling at the first admin fee. Will not use them again and will choose a less budget provider. Reviewed on: 7th November 2024

Great insurance

Great product at a great price. Always helpful on the phone and never had an issue. Reviewed on: 18th February 2021

Mr Henry dufficy

Gave been with Adrian flux insurance for years now always help full and give great deals on both my car and camper van Reviewed on: 18th January 2021

AVOID

AVOID like the plague. No customer values, awful customer care, you pay a deposit to find with a day the policy was refused and somehow you owe Adrian Flux £152 to cancel. SCAM COMPANY. Reviewed on: 14th December 2020

Amazing Customer Service

I have dealt with Adrian Flux for a few years now for my car insurance. They are amazing and have great prices and amazing customer service! I will continue to recommend these to family and friends Reviewed on: 16th September 2020

Rip off merchants

If i could give zero stars i would, i paid £420 for my insurance, sold car 16 days later and they wanted to give me only £120 back as a cancellation. Avoid at all costs! Reviewed on: 17th July 2020

Great price great customer service

After trying many different insurance companies and compare websites Adrian Flux has the best price and cover by far. Customer services always helpful and if you do need them they are there to help. Reviewed on: 29th June 2020

AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!!

AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!! My instructor has introduced this company, he paid for just over £60 per month of learner insurance for his daughter, than he sold the car to me, and I have to pay £220 for 1 month learner insurance police with Adrian Flux on Fri (31/01/2020) for same car. Unfortunately the car broke down today (03/02/2020), so rather than waste the £220 for one month, I thought that I could cancel within 14 days and get money back. Guess what, NOT POSSIBLE...... Literally daylight robbery. Beware, avoid. Reviewed on: 3rd February 2020

Rip off

When taking out the insurance for my lodge I was impressed with how competitive the quote was. However I cancelled the policy as the lodge was sold and was gobsmacked at the charges they impose. In total £55. Would definitely NOT recommend Reviewed on: 15th January 2020

Efficiency. Value. and friendleness

MY request for motorhome insurance was handled with speed, friendleness and the cost was much lower than I expected. They have been in regular contact checking that all had gone well and was I happy with their service. A pleasant experience. Reviewed on: 23rd November 2019

Specialist insurer that doesn't cost an arm and leg

Reasonable insurance at reasonable prices but it did take me some persistence to get them to get me the best deal for me Reviewed on: 14th September 2019

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