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Aegon: Pension reviews

Name: Pension
Rating: 2.03 (214 reviews)

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1.63

Based on 214 reviews, last reviewed 14th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Good company to have your pension with I have used this company for my pension for a few years now with a couple of employers was also easy to move to one place very quick and easy process Reviewed on: 22nd August 2023

Latest lowest rating:

1

Stay clear of dealing with this company Slow company to do anything, make promises they never keep and have appalling customer service and send out misleading documentation Reviewed on: 14th January 2025

Read all reviews See your review

About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (214)

Review of the Aegon, Pension:

Website inoperative

Customer online investment details has been down for 5 weeks - usual corporate email responses but now taking further. I find it unacceptable that this company have no sense to get the website up and running - appears to be no urgency. Reported this situation this morning rot the financial ombudsman - lots of very expensive but in effective senior management. Should we be concerned? Reviewed on: 30th September 2024

Good experience

Really good no issues managing my pension Reviewed on: 4th November 2020

Happy with where my money is

Using aegon through my financial advisor. Seems fine regular updates. No issues at present Reviewed on: 4th November 2020

Good compnay provider pension support

Aegon is used by my company for staff pensions. I have found them to be a good investor for the funds they hold and keep me updated with information on my pension fund as I near retirement. Reviewed on: 3rd November 2020

Pension Fund

Aegon is used by my institution for staff pensions. I have found them to be a good investor for the funds they hold and keep me updated with information on my pension fund as I near retirement. Reviewed on: 3rd November 2020

So far so good... would recommend.

I have only used the Aegon service to put away a lump some of money so far, which was straight forward. I have not had much in way of other interaction other the regular statements and the opportunity to join the Aegon community which has help prompt me into giving money matters a bit more thought which cannot be a bad thing. Reviewed on: 30th October 2020

Good Sensible Pension Plan

I've had my Aegon Account for many years. Whilst the website itself is still a little in the dark ages, the service itself is good. Reviewed on: 27th October 2020

Technology is Key

I have had a Aegon pension for a number of years, recent technology upgrades from them have made it far easier to keep track Reviewed on: 27th October 2020

Great service

I have had my pension with them for over 10 years. It was an employer pension and when I left that company I could have moved the pot but have been happy in the years since to stick with them. Great customer service and communication and with the online service is easy to keep track of the pension performance. Happy to recommend. Reviewed on: 27th October 2020

Aegon fund

Aegon took over a fund that I have held for some years. I haven't needed to contact them but I am very pleased with information I receive from them in terms of statements and community forum. The fund has continued to perform okay, especially considering how much the FTSE has dropped since the outbreak of Covid 19 Reviewed on: 21st October 2020

Great Communication Channels

Having been used to being in the dark about my pension, Aegon leads you into the light! Regular email communications and a great on line portal where you can see how your pension is performing, make changes and see how far off your retirement goal you are. Great service. Reviewed on: 21st October 2020

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