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Aegon: Pension reviews

Name: Pension
Rating: 2.03 (216 reviews)

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1.68

Based on 216 reviews, last reviewed 3rd Mar 2025

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

4

Communication expert Excellent in communicating business useful information Reviewed on: 3rd March 2025

Latest lowest rating:

1

Terrible online portal, takes about 3-4 minutes to l... Terrible online portal, takes about 3-4 minutes to load, and even then often fails to load the pension scheme. Adding a new employee to a pension sc... Read more Reviewed on: 28th January 2025

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About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (216)

Review of the Aegon, Pension:

Stay clear of dealing with this company

Slow company to do anything, make promises they never keep and have appalling customer service and send out misleading documentation Reviewed on: 14th January 2025

Aegon RitireReady

I have just joined Aegon with my employer pension. The product is RetireReady and it is a fantastic user interface with lots of videos to help plan for your future and various assessments to goals and risks. They have also introduced and app as well which is great. Reviewed on: 28th February 2023

This company is incompetent!

Not only have they lost over 30% of my pension pot, invested in a low risk category; they also are a nightmare from an administrative viewpoint. It takes ages to get through to them, a request for a quotation made on the 7th February has not been received to date 27th February and no indication of how much longer. Since the initial request my funds have dropped further significantly. The adviser told me that I was responsible for my own investments as apparently they are not responsible for any investments. A complete rip off! Reviewed on: 27th February 2023

Rubbish

My partner was suffering from cancer. She wanted her pension paid out .not not had it lost thousands they make it awkward to receive. It provided all information they wanted still didn't want to pay out do not invest here. Reviewed on: 17th February 2023

Do not use

I have lost £12,000 off my £33,000 pension, I am in a low rick and when I asked why such a big amount has been wiped off my pension they just said pensions go down as well as up. No interaction from them what so ever, Reviewed on: 7th February 2023

Where has over one third of my investment GONE, AEGON?

My pension pot was with Scottish Equitable, now Aegon. From 2017 to 2020 the value increased by almost 18% - excellent! But since then it's dropped by over 35%, mostly over the last 12 months. OK, there's a war going on in Europe, but how could the so-called Fund Manager allow it to crash so badly - especially as it's a supposedly a safe retirement fund with 75% in government bonds and 25% in cash? Reviewed on: 25th January 2023

Avoid at all cost.

This company is a complete rip off. It shows how the FSA are powerless and useless. Reviewed on: 19th January 2023

Has anyone got their money out?

Same as previous posters, fobbed off, given excuse after excuse. Even told money has been sent. Nothing. Reviewed on: 16th January 2023

Great

Excellent and a game changer in the financial world Reviewed on: 12th January 2023

Can They Do This?

I have a very small pot with these jokers. I just tried to withdraw the full amount ( only £4k) via their website. They say ' as stated in terms & conditions, I have to leave £1k in my pot' Is this legal? Th Reviewed on: 9th January 2023

Loss of 44k in my final year 6 months before retirement

This company are unreal ! I've just got my pension statement from them and to my astonishment I'm 44k down . 3rd Jan 22 was worth £119500 3rd Jan 23 worth £75500 . When i phoned up to find out where my money was and i mentioned that i was under the impression that my funds would be in less risky investments as i was approaching retirement i was told that they are in what are seen to be less risk .. This company need investigating . I have raised a complaint with them with a view to contacting the pensions ombudsman. Reviewed on: 6th January 2023

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