Write a review

Ageas: Car insurance reviews

Name: Car insurance
Rating: 2.34 (127 reviews)

View other Ageas products

2.51

Based on 127 reviews, last reviewed 13th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

28%

63%

Latest highest rating:

5

Excellent Online Experience As with most things these days being able to access a website is one of the most important feature a look for when using any service. The ageas websit... Read more Reviewed on: 13th September 2025

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

Read all reviews See your review

About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

Ageas Car insurance reviews (127)

Review of the Ageas, Car insurance:

recommend

very happy with car insurance. website easy to use and pay. good costumer service. Reviewed on: 9th October 2022

Good Afternoon to all who is deliberating taking out...

Good Afternoon to all who is deliberating taking out a car insurance policy with this particular company, please leave well alone & look elsewhere first. Not so long ago my mother took a policy out with ageas and unfortunately was involved in a minor RTA accident and she was held accountable for the incident. I was not happy with the outcome and there findings as my mother does that particular run route on many occasions compared to offending culprit from outside of the area who clearly does not. My mother never had the luxury of dash cam footage sadly, so I thought we were both sunk..Untill Ageas sent me full dash cam footage from the other party involved. It clearly shows the white van man incorrectly in the wrong lane from start to finish..and I proved this with Google maps satellite pictures. I forwarded all my findings through to ageas but they were not prepared to investigate further...I wonder why...£££... Reviewed on: 29th June 2024

Value for money

Renewal was just completed, after a thorough search Ageas came out the most value for money. Good reputation and a larger player in the market. All completed online with emails received timely and easy to use website. This was £70 cheaper than my current insurer with no changes other than yet another year of no claims. Hopefully on renewal their increase will be more sensible. Reviewed on: 27th March 2024

Briefly had resulting in damage to rear bum...

Briefly had accident resulting in damage to rear bumper, my fault. Report accident on 28th August 2023 they after a couple of months to get car sorted ASAP It is now 27th February 2024 car still has not been repaired I have been told to take it in on 18th March 2024 but I am not holding my breath Reviewed on: 27th February 2024

NOT EVEN WORTH THE 1 star Absolutely joke off a com...

NOT EVEN WORTH THE 1 star Absolutely joke off a company to deal with A car hit mine with me & 3 grandsons in and drove off Luckily someone managed to get the registration I am currently insured with Santander and was passed to this company as their underwriter Apart from fixing my own car I’ve dealt with most off the calls One person in this so called company doesn’t know what the other is doing or saying, passed from pillar to post Was told my grandsons car seats were now invalid as they have been in an accident was told by this company to contact the other drivers insurance to claim for new ones Reviewed on: 15th February 2024

You should have a NO star option awful company no cu...

You should have a NO star option awful company no customer service cancelled a policy and charged me £20.00 for the privilege not sure what would happen if you ever needed a claim. My recommendation keep well clear Reviewed on: 25th January 2024

The worst insurance company for cars!

The worst insurance company for cars! I was hit by car 4 days ago and the driver of the car who hit me ran away from the scene ... They promised to get our car repaired in 1 week with the courtesy car. We are going to change this company ASAP! Why so long? Reviewed on: 9th January 2024

Awful insurance company.

Difficult to contact customer support. Couldn't login to online servicing of my policy because their system is faulty. Wanted me to pay a £68 admin to change details to a policy even though the policy had not commenced yet. Even though the policy hadn't started yet they also stole a £20 administration fee from me due to there own error as I decided to cancel after seeing how poor their service was. Definitely do not recommend as they are one of the worst companies I've ever had the misfortune to deal with! Reviewed on: 20th December 2023

The worst company I have had to misfortune to deal with

Shocking customer service, hard to communicate with and although they are in the wrong they want extra premium out of me. I am lodging my compliant with the Financial Ombudsman. Reviewed on: 14th December 2023

The Worst

One of the worst insurance companies to deal with . Pass you from one person to another and no has a clue . Had a car accident over a week ago and their approved repairer cannot look at the car for a further four weeks. However the storage company will not realise the car without the insurance authorisation , so another garage can repair the car, however Ageas , say that it's not down to them and the original repairer has to release the car. When you call Ageas, after approx. 10miutes listening to music, you will get an operator , who will cut the call after 2 minutes. Would not insure with them again ! Reviewed on: 13th November 2023

Affordable, clear

Easy to arrange. Good performance on price comparison with other companies Reviewed on: 1st September 2023

Do you have a different Ageas product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from iGO4 3.29 from 3 reviews
Van insurance
from Acorn Insurance 4.08 from 9 reviews
Caravan Insurance
from Towergate 5.00 from 2 reviews

Want to see more from Ageas?

Home Insurance
from Ageas 2.67 from 34 reviews
Van Insurance
from Ageas 1.25 from 3 reviews
Liability Insurance
from Ageas 1.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub