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Ageas: Car Insurance reviews

View other Ageas products
2.49
Based on 125 reviews, last reviewed 17th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
27%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
64%

Latest highest rating:

5

Renewing I found the process of renewing straight forward and easy Reviewed on: 12th October 2024
Richard 's avatar
Richard

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025
Vilma 's avatar
Vilma
Read all reviews See your review

About this product

Are you looking for a new car insurance policy? Here at Smart Money People, we collect Ageas car insurance reviews from genuine Ageas customers to help you make an informed decision when choosing your next insurer.

Ageas protects over 4 million home, travel, business and motor insurance customers. Ageas prioritises quick and easy 24/7 online account management, aiming to make every policy as simple as possible for its customers.

Are you looking for third-party insurance, fully comprehensive, or perhaps somewhere in between? Check out our Ageas car insurance reviews to see how genuine customers have rated their policies. Perhaps you’re looking for optional add-ons? Our reviews can help you learn whether Ageas can fulfil your needs.

Have you taken out a policy with Ageas? Share your honest experience with other drivers by leaving an Ageas car insurance review on Smart Money People. Together, we can help people like you make better decisions. Did you use Ageas’ 24/7 online policy management? Did you have any experience with the customer service team? Did you have to make a claim and if so, how well was it dealt with? Whether good or bad, leave an Ageas car insurance review today.

Ageas Car Insurance reviews (125)

Review of the Ageas, Car Insurance:

Only One Offering Reasonable Prices

5
In a world where insurance companies often seem like nothing more than common thieves, Ageas stood out for me this year as the only one offering reasonable prices. In the current financial climate, if we’re being honest, that's the only thing that really matters. Reviewed on: 4th September 2024
Simon Winster's avatar
Simon Winster

GOOD INSURANCE. EVERYTHING INCLUDED AND EASY TO GET HOLD OF ON THE PHONE

4
wanted to double check a few bits. helpful call handler. made comparisons whilst on the phone. Reviewed on: 5th October 2022
Jean's avatar
Jean

3rd party accepted full liability and Ageas voided my insurance because my front grille was not standard

1
Do not use this company. They never return calls. No help whatsoever Reviewed on: 10th September 2022
Adam Moore's avatar
Adam Moore

Terrible

1
Took money for renewal one week before renewal date. Took over an hour to get through. Then she was waffling on for another 5. In the end I told her just cancel and refund. Reviewed on: 31st August 2022
Sue's avatar
Sue

Buyer beware...

1
They may be the cheapest but you get what you pay for. Any deviations or claims and that's when they sting you. Problem at bank resulting in delayed payment and them charging £30 . Car broke down on motorway 31 miles from garage/home. Small print...your breakdown covers 20miles. Had to pay excess of £40.92. Never again will I use this company. Fortunately, renewal is up shortly so I'll certainly be leaving. Reviewed on: 26th August 2022
Unhappy customer's avatar
Unhappy customer

MISLEADING AND FALSE BE AWARE AND RUN !!!!!!!!!!!!!!!!!

1
They break every insurance law and obligations. Total loss handler Bridie was malicious, vindictive, nasty aggressive bully. She broke laws and obligations to her own ends. RUN DO NOT USE THESE shysters !!!!! Reviewed on: 21st August 2022
Lorraine Vickery's avatar
Lorraine Vickery

MISLEADING AND FALSE BE AWARE AND RUN !!!!!!!!!!!!!!!!!

1
I had a CLASSIC CAR insured through FOOTMANJAMES (BEWARE). They promised experienced ,knowledgeable insurers with understanding of the classic car and owner. This is false. They farmed me to AGEAS, they claim they have a dedicated team especially for the classic car owner. They claim this team is dedicated, experienced, knowledgeable, tailored to the classic car and owner. This is the appalling treatment I received. I was given a total loss handler, Bridie. She had NO EXPERIENCE, NO KNOWLEDGE, NO MANNERS,SHE WAS AGGRESSIVE, VINDICTIVE, MANIPULATING BULLY. She e-mailed (IN HOUSE ENGINEER,). Engineer 1. He told her I have NO IDEA ON VALUE!, DO NOT WANT TO KNOW!. passed it back to her. Engineer number 2, I HAVE NO IDEA ON VALUE, DO NOT WANT TO KNOW .Passed it back. Engineer number 3, I HAVE NO IDEA I have a copy of CAR AND CLASSIC will send it over. with the advice wait for the salvage photos, value it from them. Nothing, Nothing, telephoning, e-mailing Nothing yet, still nothing. AND THEN. Using a third-party contact number without any appointment, any knowledge to myself. SENT ENGINEER number 4, TO MY HOME ,she new the car was not there!!!! I was shocked, embarrassed, very upset. She had purposely made FOOLS OF BOTH MYSELF AND ENGINEER number 4. When engineer number 4 got back to her SHE THEN REMOVED ALL PAPERWORK AND INFORMATION from him. (engineer number 4 stated how highly unusual and this never happens). Now she refuses all contact. Handpicked, personally chosen in house engineer number 5!!!!!!!!!!!!!!!. VALUED CLASSIC VEHICLE 100% salvage which was (VERY HEAVY REAR, TOTAL LOSS. He had NO EXPERIENCE, NO KNOWLEDGE ,and was using car and classic as his guide. His report was false and very misleading. This report lowered the value of my classic by 60%. I accepted the ORIGINAL AGEAS OFFER at least 3 days before this was done. She was so malicious and vindictive bully she did not care. She stated that If I did not like that she had lowered the offer by 60% go to the FINANCIAL OMBUDSMAN. Footmanjames give NO HELP!!!!!!!!!. I told them I was going to get a lawyer.( USE THE OMBUDSMAN IT IS FREE YOU) you will not have to pay. Footmanjames gave the worst ADVICE EVER. The ombudsman service REMOVES all of your LEGAL RIGHTS. THEY ALLOW THE COMPANIES TO BREAK INSURANCE LAWS AND OBLIGATIONS. LAWS AND OBLIGATIONS ARE TOTALLY REMOVED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.THE OMBUDSMAN HAS IRON CLAD LEGAL PROTECTION WHILST REMOVING ALL OF YOURS. THIS IS SO HYPICRITICAL AND UNFAIR!!!!!!!!!!!!!!!!!!!!!!!!!!! Total loss handler Bridie was MALICIOUS, VINDICTIVE, MANIPULATING, AGRESSIVE BULLY. She made NO VOIDS broke laws and obligations and then LEFT OR WAS PUSHED from the company. Does any of this sound PROFFESSIONAL,EXPERIENCED, KNOWLDGEABLE, UNDERSTANDING of CLASSIC CAR AND OWNER???????. THE PROMISES MADE BY FOOTMANJAMES AND AGEAS ARE FALSE, EXTREMELY MISLEADING. I have lost thousands of pounds, have been placed on site for view, as A LIAR A FRAUD A CHEAT. MY OPINION this treatment and false claim is nothing short of ABSOLUTELY APPALLING!!!!!!!!!!!!!!. Reviewed on: 20th August 2022
Lorraine Vickery's avatar
Lorraine Vickery

Super fast service

5
Very impressed with this company. Will try to use them again. Reviewed on: 13th August 2022
Matthew Lowe's avatar
Matthew Lowe

Best deal

5
I change my insurer every year to get the best price with the cover that I want . Ageas have full cover and have met all my expectations . Reviewed on: 12th August 2022
Geoff Hanns's avatar
Geoff Hanns

Ridiculous

1
Called to change vehicle and tell them I do not want to renew with them. Including waiting time call lasted 57 minutes.told by advisor to ignore any emails requesting payment,I've now had 2.tried to call again today,waiting time between 20 and 30 minutes,to make payment and cancel dd.ridiculous.hung up Not be using these again Reviewed on: 8th August 2022
Geofffrey bell's avatar
Geofffrey bell

Awful communication over 12 months and still waiting

1
Awful would deffo not recommend poor customer service they just cut you off mid call if they can’t answer your queries been waiting over 12 months and they’ve had all information for at least 8 months Reviewed on: 1st August 2022
Michelle Stewart's avatar
Michelle Stewart

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