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American Express: Credit Card reviews

Name: Credit Card
Rating: 4.44 (121 reviews)

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4.48

Based on 121 reviews, last reviewed 28th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

26%

10%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017

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About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (121)

Review of the American Express, Credit Card:

Good reward card

Useful way to gain extra nectar points. Only downside being that no everywhere takes AMEX Reviewed on: 10th February 2017

Cashback bonus!

I have been using my American Express Platinum cashback card for over a year now and I just got my cashback statement. Wow that is a great bonus to receive an amount of money that I had forgotten about just for making my usual purchases throughout the year. I highly recommend it! Reviewed on: 24th December 2015

Consistently great

I appreciate the great customer service from american express and in particular the friendliness and overall attitude of the team. I've had need to call them a few times over the last year, and they've also tried to help me as quickly, efficiently as possible and in a friendly manner. Reviewed on: 25th November 2015

Really good

American Express are truly wicked I have never had a problem and they always treat me with respect there customer service is great I would recommend them to anyone Reviewed on: 7th November 2015

Good service this eve

Friendly customer service tonight when my card payment wouldn't go through online. Quick to answer call as always - but I guess 10pm on a sunday night may not be peak hours! Reviewed on: 1st November 2015

need visa as back up

I use this card as I have had it for years and it gives cashback. However, some retailers don't accept it so you do need another card as backup Reviewed on: 31st August 2015

Good but has limitations

This is a good credit card and because I have had it for so long it gives rewards which can be converted to vouchers. The only downside is that some retailers do not accept it because the costs are so high Reviewed on: 28th August 2015

GREAT FOR BUILDING UP POINTS

Used for quite a long time now and never had any problems. I have managed to build up loads of points to redeem Reviewed on: 27th August 2015

Took out a new credit card

I recently took out a Platinum cashback credit card with them and have been pretty pleased with them so far with a couple of provisos. Firstly, it transpires that you don't actually get cashback, instead you get the amount discounted off your anniversary bill - a tad disappointing as I'd hoped for cash in hand. Not a big issue, but I don't recall this being made clear when I signed up! Secondly, acceptance of the card is more limited than others such as Mastercard or Visa - though generally it is small independents that don't accept it. The reason I have been given is that they charge retailers more than other companies. Again not a major issue, but one to be aware of. I have a second credit card so it isn't a big problem. Reviewed on: 27th August 2015

Quite often not accepted by retailers

Good credit card with no annual fee. Disadvantage is though that a few retailers don't accept Amex - you need a Visa card as back up Reviewed on: 27th August 2015

limited use

this is handy as an additional credit card but does not have as much flexibility as a visa card as quite a few retailers don't accept Amex Reviewed on: 26th August 2015

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