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Animal Friends: Pet Insurance reviews

4.74
Based on 635 reviews, last reviewed 1st Oct 2024
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Dogs best Friends.

5
I have had both my dogs, one 16, one 9 with Animal Friends for some time now and love the updates and information sent regularly. They are an excellent animal insurance site, easy to work with and easy to pay. Reviewed on: 24th August 2022

Reliable pet insurance at a good price

5
I have been with Animal Friends for many years now. They are efficient in dealing with claims and there is no delay at all in receiving payment now they have their new 'Pawtal' which means the vet sends the claim in for you. I love that they donate thousands to animal charities. Reviewed on: 4th August 2023

Never had a problem

5
Thankfully I have never had to claim, but their pet insurance prices are the cheapest around Reviewed on: 4th August 2023

Quick and easy

5
This company is quick and easy yo join and make a claim from, highly recommend Reviewed on: 4th August 2023

Fantastic!

5
I have been with Animal Friends for a number of years for different dogs that I have owned. I have found them to be a fantastic insurance company with realistic insurance prices and fantastic customer service throughout any claims which has helped take away some of the stress when my dalmatians were unwell. I would definitely recommend them! Reviewed on: 4th August 2023

Thankful x

5
They have been such a help to me from email tips and advice to keeping my low monthly payments the same as always. I am very thankful to them. Reviewed on: 4th August 2023

faultless insurer - just what you need when you need it!

5
excellent communication, speed of claim-settling, reasonable monthly cost Reviewed on: 4th August 2023

Paw-fect Pet insurance

5
An excellent pet insurance policy, I have remained with animal Friends as I have a senior dog and want to ensure I have the best cover for him should I need it and the policy offered by Animal Friends ticks all the boxes. I love getting updates along with the monthly newsletter offering care and advice for my dog. The premium is reasonably priced for the cover I receive, highly recommended. Reviewed on: 4th August 2023

"Does what it says on the tin"

5
I have been using Animal Friends Pet Insurance for my dog for several years now. Fortunately I have not had any reason to make a claim on my insurance to this point but the cocer provided is second to none as well as having access to virtual veterinary advice via the Joli Pet app. This is invaluable because it provides free advice on many topics such as flea and tick treatment, grooming etc anmd several other other everyday pet ailments. I also receive quarterly emails from Animal Friends giving advice on a range of different topics - animal behavioural signs - for example. and an update on any new products which may have entered the animal market. I am very happy with animal friends and would have no hesitiation in recommending them to anyone looking for good pet insurance at a reasonable price. Reviewed on: 4th August 2023

Great pet insurance

5
5 dogs all covered with lifetime cover all for £40 a month best policy I've bought would highly recommend Reviewed on: 4th August 2023

Great Pet Insurance

5
I really love receiving the informative emails that are interesting and topical. Also, Animal Friends provide great cover for your pets. Would recommend to any pet owner. Reviewed on: 4th August 2023