Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.42
Based on 648 reviews, last reviewed 21st Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (648)

Always there for you!

5
Only ever had to claim once and it was a dream. Thank you. Reviewed on: 5th August 2023
Giulia Lawless's avatar
Giulia Lawless

Woofing great insurance

5
They understand the value of our pets and appreciate what their care means to us. And they do this in a very fair, cost effective way. Reviewed on: 5th August 2023
Dewi Hughes's avatar
Dewi Hughes

Great insurer

5
Have a range of affordable options especially for older dogs and lots of great support such as the Joli online vets app which really helps you understand whether a visit to the vets is required. Reviewed on: 5th August 2023
sarah collin's avatar
sarah collin

Quick & easy

4
Quick and easy to file a claim, done through the vets themselves. Reviewed on: 4th August 2023
Laura Hughesh's avatar
Laura Hughesh

Reliable pet insurance at a good price

5
I have been with Animal Friends for many years now. They are efficient in dealing with claims and there is no delay at all in receiving payment now they have their new 'Pawtal' which means the vet sends the claim in for you. I love that they donate thousands to animal charities. Reviewed on: 4th August 2023
Rosemary Carole Sprenger's avatar
Rosemary Carole Sprenger

Never had a problem

5
Thankfully I have never had to claim, but their pet insurance prices are the cheapest around Reviewed on: 4th August 2023
Sam May's avatar
Sam May

Quick and easy

5
This company is quick and easy yo join and make a claim from, highly recommend Reviewed on: 4th August 2023
Paula Critchley's avatar
Paula Critchley

Fantastic!

5
I have been with Animal Friends for a number of years for different dogs that I have owned. I have found them to be a fantastic insurance company with realistic insurance prices and fantastic customer service throughout any claims which has helped take away some of the stress when my dalmatians were unwell. I would definitely recommend them! Reviewed on: 4th August 2023
DottySpotty101's avatar
DottySpotty101

Thankful x

5
They have been such a help to me from email tips and advice to keeping my low monthly payments the same as always. I am very thankful to them. Reviewed on: 4th August 2023
Denise's avatar
Denise

faultless insurer - just what you need when you need it!

5
excellent communication, speed of claim-settling, reasonable monthly cost Reviewed on: 4th August 2023
Phoebe's avatar
Phoebe

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill