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Animal Friends: Pet Insurance reviews

4.74
Based on 636 reviews, last reviewed 12th Feb 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Good value cover Best price I could find with comparity cover from other providers Reviewed on: 12th February 2025
David C's avatar
David C

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as
...

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Animal Friends Pet Insurance reviews (636)

Great Pet Insurance

5
I really love receiving the informative emails that are interesting and topical. Also, Animal Friends provide great cover for your pets. Would recommend to any pet owner. Reviewed on: 4th August 2023

Excellent Customer Service

5
Recently had to make a claim for my poorly furbie, was so easy and the money came through within a few days. Stress free, thank you! Thankfully Molly is doing great Reviewed on: 4th August 2023

Great pet insurance you can trust

5
I have been with Animal friends for a few years now and found making claims and being reimbursed costs back to be simple and stress free. It is also good to know that they are supporting charities along the way to. Good communication throughout and excellent newsletters full of information and support for your pets. Reviewed on: 4th August 2023

Reliable and great value

5
Both my dogs have been insured with Animal Friends for many years. They are great value and reliable. When making a claim, it was simple and quick and the payment came through immediately. I wouldn’t think of using anyone else. Reviewed on: 4th August 2023

Full Marks

5
An accident left our cat with a crushed paw requiring expensive surgery & ongoing care. Animal Friends have made direct settlement of the bills from the veterinary hospital & our local vet quickly & without quibble. Reviewed on: 4th August 2023

Took Away The Worry

5
When my elderly dog required diagnosis, treatment and then palliative care for a liver mass, the quick and simple claims process took away the worry of unaffordable bills. Providing end of life care for a pet that is a member of the family is a sad and stressful time, Animal Friends relieved that burden. Reviewed on: 4th August 2023

Great service at a great price

4
Any claim dealt with expeditiously. Good value for money. Reviewed on: 4th August 2023

Great

5
Brilliant prices and fast responses when needing questions answered. Customer service is amazing and cannot recommend enough Reviewed on: 4th August 2023

Efficient and professional

5
Claim dealt with very quickly, vet was paid promptly Reviewed on: 3rd August 2023

Highly recommended

5
Animal Friends is the best coverage and most affordable insurance for my loved ones. Reviewed on: 3rd August 2023

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