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Review of the Perfect Pet Insurance, Pet Insurance:

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Avoid at all costs uncaring and unhelpful,

Unhelpful, difficult to get any information out of, will use anything to avoid paying out, AVOID AS MUCH BETTER COMPANIES OUT THERE. I have insured my pet with 3 different companies over her 11 years and this is the worst company I have ever had the displeasure in dealing with. My vets have fully supported my claim but I’m left out of pocket due to Perfect Pets trying to use a previous completely unrelated claim of a case of a UTI in order not to pay out for tests on vomitting and diarrhoea where E-Coli was found to be present. I appealed against their decision but they won’t even discuss the issue with me it’s all boiler plate emails or letters. In their latest letter they tell me if I don’t agree with their decision I now need to go the Financial Ombudsman which I will now do while sharing my thoughts on every review site I can. Save yourself any pain and pay the extra to go with a company that cares about animals and their clients rather than taking your money and hiding behind a keyboard. Reviewed on: 7th August 2024

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