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Animal Friends: Pet insurance reviews

Name: Pet insurance
Rating: 4.42 (648 reviews)

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4.42

Based on 648 reviews, last reviewed 21st Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025

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About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

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Animal Friends Pet insurance reviews (648)

Paw-fect Pet insurance

An excellent pet insurance policy, I have remained with animal Friends as I have a senior dog and want to ensure I have the best cover for him should I need it and the policy offered by Animal Friends ticks all the boxes. I love getting updates along with the monthly newsletter offering care and advice for my dog. The premium is reasonably priced for the cover I receive, highly recommended. Reviewed on: 4th August 2023

"Does what it says on the tin"

I have been using Animal Friends Pet Insurance for my dog for several years now. Fortunately I have not had any reason to make a claim on my insurance to this point but the cocer provided is second to none as well as having access to virtual veterinary advice via the Joli Pet app. This is invaluable because it provides free advice on many topics such as flea and tick treatment, grooming etc anmd several other other everyday pet ailments. I also receive quarterly emails from Animal Friends giving advice on a range of different topics - animal behavioural signs - for example. and an update on any new products which may have entered the animal market. I am very happy with animal friends and would have no hesitiation in recommending them to anyone looking for good pet insurance at a reasonable price. Reviewed on: 4th August 2023

Great pet insurance

5 dogs all covered with lifetime cover all for £40 a month best policy I've bought would highly recommend Reviewed on: 4th August 2023

Great Pet Insurance

I really love receiving the informative emails that are interesting and topical. Also, Animal Friends provide great cover for your pets. Would recommend to any pet owner. Reviewed on: 4th August 2023

Excellent Customer Service

Recently had to make a claim for my poorly furbie, was so easy and the money came through within a few days. Stress free, thank you! Thankfully Molly is doing great Reviewed on: 4th August 2023

Great pet insurance you can trust

I have been with Animal friends for a few years now and found making claims and being reimbursed costs back to be simple and stress free. It is also good to know that they are supporting charities along the way to. Good communication throughout and excellent newsletters full of information and support for your pets. Reviewed on: 4th August 2023

Reliable and great value

Both my dogs have been insured with Animal Friends for many years. They are great value and reliable. When making a claim, it was simple and quick and the payment came through immediately. I wouldn’t think of using anyone else. Reviewed on: 4th August 2023

Full Marks

An accident left our cat with a crushed paw requiring expensive surgery & ongoing care. Animal Friends have made direct settlement of the bills from the veterinary hospital & our local vet quickly & without quibble. Reviewed on: 4th August 2023

Took Away The Worry

When my elderly dog required diagnosis, treatment and then palliative care for a liver mass, the quick and simple claims process took away the worry of unaffordable bills. Providing end of life care for a pet that is a member of the family is a sad and stressful time, Animal Friends relieved that burden. Reviewed on: 4th August 2023

Great service at a great price

Any claim dealt with expeditiously. Good value for money. Reviewed on: 4th August 2023

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View resource hub

Animal Friends: Pet insurance reviews

400% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Animal Friends: Pet insurance now

Animal Friends Pet insurance reviews (648)

Paw-fect Pet insurance

"Does what it says on the tin"

Great pet insurance

Great Pet Insurance

Excellent Customer Service

Great pet insurance you can trust

Reliable and great value

Full Marks

Took Away The Worry

Great service at a great price

Review Animal Friends: Pet insurance now

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