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Animal Friends: Pet Insurance reviews

4.74
Based on 636 reviews, last reviewed 12th Feb 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Good value cover Best price I could find with comparity cover from other providers Reviewed on: 12th February 2025
David C's avatar
David C

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (636)

Great service

5
We’ve been with Animal Friends for about 6 years now and have had to make two claims for our cats, both times the process was quick and easy. Reviewed on: 3rd August 2023

Good Price, Excellent service

5
Very pleased with Animal Friends over the years. It's some time since I needed to claim, but their App is excellent, the App and newsletters are informative. Free Online/Phone Vet consultations are available; very reassuring. Reviewed on: 3rd August 2023

Simply the best

5
….better than all the rest!!! Really simple claims process and claims are dealt with quickly. No hesitation in recommending this pet insurance. Both of my dogs are covered by Animal Friends. Reviewed on: 3rd August 2023

Great company

5
Have dealt with them for years. Easy to set up and easy to claim. Reviewed on: 3rd August 2023

Trustworthy reliable and very friendly

5
My little man have to have an operation which was covered by my insurance. When I contacted animal friends they was very polite and friendly professional. They paid my vets bill with out any problems. I would recommend Animal Friends to any per owner. Reviewed on: 3rd August 2023

Good insurance company that also helps animal charities

5
Haven't had to use the company very often over the years, but any time I have, they have paid promptly, with no problems at all. Reviewed on: 3rd August 2023

Very happy

5
Animal Friends have been brilliant. Reviewed on: 3rd August 2023

Dog Insurance

5
They have always settled my claims fairly and quickly Reviewed on: 3rd August 2023

Brill insurance

5
Always there when you need them. Brill company Reviewed on: 3rd August 2023

1st class pet insurance.

5
They are always on the ball, keep me informed of all claims made by my vet. Pay the vet and myself quickly and no argument. Reviewed on: 3rd August 2023

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