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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.74

Based on 635 reviews, last reviewed 1st Oct 2024

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Dogs best Friends.

I have had both my dogs, one 16, one 9 with Animal Friends for some time now and love the updates and information sent regularly. They are an excellent animal insurance site, easy to work with and easy to pay. Reviewed on: 24th August 2022

Excellent Customer Service

Recently had to make a claim for my poorly furbie, was so easy and the money came through within a few days. Stress free, thank you! Thankfully Molly is doing great Reviewed on: 4th August 2023

Great pet insurance you can trust

I have been with Animal friends for a few years now and found making claims and being reimbursed costs back to be simple and stress free. It is also good to know that they are supporting charities along the way to. Good communication throughout and excellent newsletters full of information and support for your pets. Reviewed on: 4th August 2023

Reliable and great value

Both my dogs have been insured with Animal Friends for many years. They are great value and reliable. When making a claim, it was simple and quick and the payment came through immediately. I wouldn’t think of using anyone else. Reviewed on: 4th August 2023

Full Marks

An accident left our cat with a crushed paw requiring expensive surgery & ongoing care. Animal Friends have made direct settlement of the bills from the veterinary hospital & our local vet quickly & without quibble. Reviewed on: 4th August 2023

Took Away The Worry

When my elderly dog required diagnosis, treatment and then palliative care for a liver mass, the quick and simple claims process took away the worry of unaffordable bills. Providing end of life care for a pet that is a member of the family is a sad and stressful time, Animal Friends relieved that burden. Reviewed on: 4th August 2023

Great service at a great price

Any claim dealt with expeditiously. Good value for money. Reviewed on: 4th August 2023

Great

Brilliant prices and fast responses when needing questions answered. Customer service is amazing and cannot recommend enough Reviewed on: 4th August 2023

Efficient and professional

Claim dealt with very quickly, vet was paid promptly Reviewed on: 3rd August 2023

Highly recommended

Animal Friends is the best coverage and most affordable insurance for my loved ones. Reviewed on: 3rd August 2023

Great service

We’ve been with Animal Friends for about 6 years now and have had to make two claims for our cats, both times the process was quick and easy. Reviewed on: 3rd August 2023

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