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ANNA: Business Account reviews

4.81
Based on 413 reviews, last reviewed 18th Apr 2025
55% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025
Stephen C's avatar
Stephen C

Latest lowest rating:

1

This Bank is absolutley useless in dealing with comp... This Bank is absolutley useless in dealing with companies. I have been trying to makle a payment internationally. They have procrastinated for a week,... Read more Reviewed on: 6th February 2025
Mark's avatar
Mark

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (413)

Review of the ANNA, Business Account:

Horrendous

1
After setting up a new Ltd I was offered an account with Anna. I opened it, all nice and straightforward. Monies credited. Only after funds were going into my account did the inquisitions start. I have forwarded as much as I have, I do not have all the info they require and have told them this, some of it is not relevant and this things are inherent with only this bank and not required by others which suggests that its an internal policy to require these specific things. They have now frozen my account and it remains frozen with my business funds in it and no access to be able to use or make business decisions. I am being treated like a criminal although I believe that this country people were innocent until proven guilty and of course I am guilty of nothing. They can not articulate what they suspect I am doing which would jeopardise mine or anyone elses financial security. And the reason for this is that no reason exists, I am just not able to provide what they need and now having experienced the diabolical care from them over there faceless soulless app I do not want to bank with them any further. I have asked them to close the account and return the funds if they have any concrete reason why I am doing anything unlawful, but they will not. I have asked for them to call me as I am not getting replies by the chat as they have nothing more to say. The fact is that my business funds are now being held hostage for as long as they feel they want to take. This has huge repercussion but they do not seem to care, hiding continually behind flimsy excuses for why they can not do anything. It seems that it is acceptable if they can not perform certain things but the fact I can not supply these bits of information means they can abuse their power. They are ignoring all requests. I was not advised what information I would need to provide when I set up the account and only found out retrospectively. Ultimately the money they are holding is mine so I am suggesting they either make and allegation or close the account as at the moment I am being punished for nothing Reviewed on: 12th November 2023

Been with Anna six months or so.

5
Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025

Anna is good business account for all business needs

5
Anna is good business account for all business needs Reviewed on: 17th April 2025

Perfect for beginners with business banking

5
Perfect for beginners with business banking Reviewed on: 14th April 2025

anna is brilliant platform for small businesses with...

5
anna is brilliant platform for small businesses with low income Reviewed on: 7th April 2025

Using Anna has really helped me.

5
Using Anna has really helped me. Bookkeeping and submitting my tax return has become almost effortless. It’s so simple to Lodge receipts and invoices just by emailing them or sharing them to the app. Whenever I have any questions I can just send messages and get response is very quickly. It’s all saves very easy to create and send invoices. For someone he’s not very good at financial admin, it’s really helped me run my own business. Reviewed on: 4th April 2025

For an individual who is rubbish at paperwork Anna r...

5
For an individual who is rubbish at paperwork Anna really helps, I can invoice, quote, add my expenses, it automatically sorts my payments to the invoices. It works great for me Reviewed on: 3rd April 2025

As stated before, one of the best financial apps I’v...

5
As stated before, one of the best financial apps I’ve used and have recommended it to family and friends already Reviewed on: 31st March 2025

Great Business account

5
All was someone to help when need a quick answer Reviewed on: 29th March 2025

In very happy with Anna business

5
In very happy with Anna business Reviewed on: 28th March 2025

Never Leaving Anna

5
Great bank, App is not hard to use. Payments go through and are received well. I will forever stay with Anna Reviewed on: 28th March 2025