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ANNA: Business Account reviews

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4.75
Based on 415 reviews, last reviewed 25th Jun 2025
96% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025
Stephen C's avatar
Stephen C

Latest lowest rating:

1

A Nightmare for My New Business - AVOID AT ALL COSTS! As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving init... Read more Reviewed on: 25th June 2025
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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (415)

Brilliant services and the app is very clear and eas...

5
Brilliant services and the app is very clear and easy to use. Been with Anna for a two years. Anna was most definitely the correct bank for my business. The only thing I like is more usability on the website but apart from that everything is great. Reviewed on: 28th January 2025
Robert B's avatar
Robert B

Top service from day one .

5
Top service from day one . I had a query and they back to me sane day Reviewed on: 28th January 2025
Graham N's avatar
Graham N

Brilliantly simple to use, intuitive and responsive...

5
Brilliantly simple to use, intuitive and responsive and if the answer isn’t in the stored data then a real person responds very quickly Reviewed on: 28th January 2025
Nick Munton's avatar
Nick Munton

Easy to use and great customer service

5
I love how easy the ANNA app is to use, that I can just ask it in text to 'send an invoice to Forest Ltd' and it will create and send it for me, and chase it til it gets paid. And I love that if I get stuck then I can get help from a real person in minutes. Really useful for small businesses who don't have the luxury of an accounts department! Reviewed on: 28th January 2025
Tray Bake's avatar
Tray Bake

Absolutely brilliant

5
Really easy to get started and amazing customer service which has been great for me. I love the app which saves me a lot of time on the admin side and it's exactly what I need to run my small business. Thank you ANNA! Reviewed on: 28th January 2025
LK's avatar
LK

Really really really useful stuff

5
ANNA is really handy! It's tough to own and run a business. I'm an expert in my craft but that's not how to run a business. They make it easy to understand what I have to do and when I have to do it. Saves me from worrying about what I don't know I don't know. The customer support team is by far the best I've used (ty for the Uber Eats voucher). It's really easy to get paid with my payment message, I love the personalised touch it gives my business. Reviewed on: 28th January 2025
J's avatar
J

Anna is so easy to use!

5
Anna is so easy to use! Everything is chat based, so it feels very natural. Reviewed on: 28th January 2025
Luis M's avatar
Luis M

Top Choice for Sole Traders

5
For the past two years, ANNA Money’s business account has been my go-to as a sole trader. Smooth operations, no hiccups, and fantastic support. It truly simplifies my trading activities. Excited to keep using it! Reviewed on: 28th January 2025
Alex S's avatar
Alex S

Simple and human

5
I find ANNA really simple to use. It sorts out my taxes automatically, and whenever I’ve needed help, I’ve always been able to talk to an actual person. Reviewed on: 28th January 2025
Simon M's avatar
Simon M

10/10 customer service!

5
Such a wonderful service for new business owners! Their app is fantastic at talking you through the basics of starting a new business, assisting with invoicing and tax service help also. Amazing resources via the ANNA blogs as well. I don't think I could have began without the support from this team - the 24/7 chat has helped me exponentially. FABULUOUS SERVICE FROM ANNA. Thank you so much and we hope you get credit where it's due for all that you offer your customers. Reviewed on: 27th January 2025
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Shannon

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