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ANNA: Business Account reviews

Name: Business Account
Rating: 4.81 (414 reviews)

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4.78

Based on 414 reviews, last reviewed 11th Jun 2025

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025

Latest lowest rating:

1

Unreliable and unjust As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for rout... Read more Reviewed on: 11th June 2025

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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

Are you an Anna customer? Leave your review on Smart Money People so customers like you can make better financial decisions.

ANNA Business Account reviews (414)

Review of the ANNA, Business Account:

Superb App and Customer Service.

Easy to set up and use. App only but the best feature is the fast customer service. Have been very impressed. Much, much easier than the equivalent apps from the high street banks. Was also impressed with a fiddly request I made, not really expecting anything to come of it. It was immediately accepted and actioned shortly after. Reviewed on: 15th January 2024

Unreliable and unjust

As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for routine documents. Despite explaining my situation and limited access while overseas, Anna Bank proceeded to block incoming payments, including a critical DWP benefit payment that took months to arrange. This action was taken with no regard for fair notice, FCA principles, or the serious consequences to my tenants and business operations. Customer service has been unhelpful and opaque about their procedures. Unjustified, disproportionate, and frankly careless treatment of small business clients. I will be escalating to the Financial Ombudsman and Tribunal Services. Avoid if you need reliability or accountability. Reviewed on: 11th June 2025

Been with Anna six months or so.

Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025

Anna is good business account for all business needs

Anna is good business account for all business needs Reviewed on: 17th April 2025

Perfect for beginners with business banking

Perfect for beginners with business banking Reviewed on: 14th April 2025

anna is brilliant platform for small businesses with...

anna is brilliant platform for small businesses with low income Reviewed on: 7th April 2025

Using Anna has really helped me.

Using Anna has really helped me. Bookkeeping and submitting my tax return has become almost effortless. It’s so simple to Lodge receipts and invoices just by emailing them or sharing them to the app. Whenever I have any questions I can just send messages and get response is very quickly. It’s all saves very easy to create and send invoices. For someone he’s not very good at financial admin, it’s really helped me run my own business. Reviewed on: 4th April 2025

For an individual who is rubbish at paperwork Anna r...

For an individual who is rubbish at paperwork Anna really helps, I can invoice, quote, add my expenses, it automatically sorts my payments to the invoices. It works great for me Reviewed on: 3rd April 2025

As stated before, one of the best financial apps I’v...

As stated before, one of the best financial apps I’ve used and have recommended it to family and friends already Reviewed on: 31st March 2025

Great Business account

All was someone to help when need a quick answer Reviewed on: 29th March 2025

In very happy with Anna business

In very happy with Anna business Reviewed on: 28th March 2025

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