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Atom Bank: Savings reviews

4.58
Based on 391 reviews, last reviewed 9th Sep 2024
33% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
12%

Latest highest rating:

5

Great app with great rates Atom is app only, and years ago it wasn't great. Rejoining this year; things have improvement massively. The app is more snappy and easy to navigate, ... Read more Reviewed on: 9th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024
Simon J's avatar
Simon J

About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (391)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

1
So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

Thumb up for Atom Bank

5
Very easy to set up account and manage Reviewed on: 13th April 2024

Satisfied

5
Mostly positive experience but the link for this latest e-mail does not work. Reviewed on: 12th April 2024

Very easy to open account.

5
Very easy to open account. Excellent interest rates. Reviewed on: 12th April 2024

Good App and great fixed saving rates.

5
Good App and great fixed saving rates. Reviewed on: 12th April 2024

Great website, very helpful and informative and top...

5
Great website, very helpful and informative and top competitive interest rates Reviewed on: 12th April 2024

Atom Review

5
Always very helpful and good interest rates. Definitely recommend Atom. Reviewed on: 12th April 2024

Easy set up and can be easily managed through ...

5
Easy set up and can be easily managed through the App Reviewed on: 12th April 2024

Very easy to communicate with .

5
Very easy to communicate with . Excellent service highly recommended. Reviewed on: 12th April 2024

A joy using the Atom banking App.

5
It was very easy to open the initial account, banking on the app is very easy and straightforward and Atom have always been great at communicating my options at account maturity. Reviewed on: 12th April 2024

Great rates with a choice of terms, easy site to use.

5
Great rates with a choice of terms, easy site to use. Reviewed on: 12th April 2024

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