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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.82 (510 reviews)

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3.65

Based on 510 reviews, last reviewed 30th Nov 2024

69% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

51%

23%

20%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Worse experience every trying to get car insurance c... Worse experience every trying to get car insurance cover avoid at all costs Reviewed on: 30th November 2024

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (510)

Review of the Aviva, Car Insurance:

Aviva Zero online Car insurance.

Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was very clear and easy to use. Include NCD cober and general legal cover. £180 cheaper than my renewal quote. Checked the review site too and seem like a reasonable offer. Reviewed on: 20th November 2024

Start up and management

Aviva car insurance was a fairly easy process to set up and the service was very informative in that they would tell you exactly what would happen in the event of a claim and/or policy cancellation. I have enjoyed the user friendly app that is easy to read and navigate for those who are not use to Car Insurance electronically. Aviva Car Insurance allowes their customers to change details within the app with ease and and be done with a click of a button. However, prices could be better. Reviewed on: 22nd August 2023

Competitive

I shop around every renewal sometimes I have been tempted away but I regularly comeback. Reviewed on: 22nd August 2023

Always affordable prices

Always affordable and when you speak to them on the phone they are negotiable and helpful Reviewed on: 22nd August 2023

Easy online/ great value car insurance

Signed up to this,as rates very competitive.Also easy to access on line or by phone,no hard sell or letters.Site easy to navigate and very user freindly. Reviewed on: 22nd August 2023

Good price, good customer service

Happy with Aviva, swift customer service and an ok price. Reviewed on: 22nd August 2023

Excellent Motor Insurance

I have used Aviva for a number of insurance and annuity policies and found them to be an excellent company easy to deal with and second to none on reliability. Reviewed on: 22nd August 2023

A breeze to buy this insurance online

I bought a second car and it was a breeze to buy the insurance for the second one online. Reviewed on: 22nd August 2023

No claims but renewal increase huge

Signing up was incredibly easy but when it came up to renewal our price increased by more than half with no explanation. Reviewed on: 22nd August 2023

Useless company

Been involved in an accident which wasn't my fault. Got a hire car from enterprise. Car is burning petrol almost twice as my car. Been on phone to enterprise/insurance all week to change it. Every time hearing, they are trying to. Started talking about a category is booked under. That car just now is nowhere efficient wise similar to my one. No very helpful, nobody can actually help to swap it. Will end up with no car for a good while. Ending to give away as can't afford to keep up on petrol. Reviewed on: 21st August 2023

Shocking customer service helpline

Haven't even started my policy with Aviva but simply wanted to ask a question about my upcoming policy. Automated customer service experience was appalling. Was unable to get through to anyone. Sort it out Reviewed on: 16th August 2023

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